ANDREA GARCIA

• Front desk
• Casino cashier
• Coordinator and translator of Baccarat tournament
• Customer service (new opening “Balcon Quiteño”.)

• English Teacher 1st and 8th level
• Approved TOEFL Test - Test of English as a Foreign Language

Outlined daily responsibilities

• Sales closing and managing invoicing processes to ensure timely billing and cash flow.
• Managed collections A/R to maintain accurate accounts and recover outstanding payments.
• Executed occasional sales to Russian market
• SAMI
• Leader of Miami inventory

Coordinated and managed events, including;

• Quito Flower Trade Show Expo feria “Flor del Ecuador”
• Cartagena – COLOMBIA flower trade show
• Airport publicity and marketing Quito - Ecuador

Worked time:

• 3 years

Outlined daily responsibilities

• Sales closing and managing invoicing processes to ensure timely billing and cash flow.
• Managed collections A/R to maintain accurate accounts and recover outstanding payments.
• Executed occasional sales to Russian market

Event coordinator and management

• Quito Flower Trade Show Expo

Worked time

• 3 years

Outlined daily responsibilities

• Sales closing and managing invoicing processes to ensure timely billing and cash flow.
• Managed collections A/R to maintain accurate accounts and recover outstanding payments.
• Coordinated purchasing activities to optimize supply chain efficiency

Presented at professional events and conferences

• Cartagena – COLOMBIA flower trade show 2008

Worked time:

• 2 years

Outlined daily responsibilities

• Sales closing and managing invoicing processes to ensure timely billing and cash flow.
• oversee collections A/R and process credits to maintain accurate accounts and recover outstanding payments.
• Developed new markets and conducted marketing research to identify opportunities for growth.

Presented at industry event

• Participated in Cleveland show
• Participated in WFSA event in Miami
• Participated in Expo Flor event in Ecuador

• Supported month-end close activities by reconciling accounts and preparing financial statements.
• Assisted in processing invoices and payment transactions, ensuring timely accuracy.
• Facilitated year-end closing procedures, coordinating efforts across departments for a seamless process.
• Strengthened internal controls by conducting regular audits of expense reports, identifying discrepancies and resolving issues promptly.
• Implemented new software tools to improve data management and increase reporting accuracy.
• Collaborated with cross-functional teams to streamline financial reporting processes and enhance efficiency.
• Streamlined vendor communication, addressing inquiries efficiently while building strong professional relationships.

• Coordinated scheduling and logistics for internal meetings and events.
• Streamlined communication channels between departments to enhance collaboration.
• Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
• Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
• Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
• Developed training materials for onboarding new staff members efficiently.
• Managed documentation processes, ensuring compliance with company standards.
• Maintained a well-organized filing system to ensure easy access to important records and documents.
• Oversaw vendor relationships, negotiating terms for services and supplies.
• Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
• Increased team productivity with effective delegation of tasks and prioritization of responsibilities.
• Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
• Ensured compliance with company policies by maintaining up-to-date knowledge of regulations and conducting regular audits of procedures.
• Assisted in maintaining office supplies inventory, optimizing order processes.
• Answered phone calls and responded to inquiries from customers, vendors and other external contacts.

• Developed and implemented strategic initiatives to improve organizational performance and employee engagement.
• Coordinated budgeting and resource allocation, optimizing financial performance for various projects.
• Managed cross-functional teams to ensure alignment with corporate objectives and policy compliance.
• Analyzed business processes to identify cost savings and operational efficiencies.
• Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
• Evaluated and negotiated contracts to procure favorable financial terms.
• Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
• Streamlined administrative processes to enhance operational efficiency across multiple departments.
• Performed banking, business administration and financial tasks to guarantee five-star service for clients.
• Complied with established internal controls and policies.
• Managed compliance with state regulations.
• Development of sales process manuals.

• Developed and implemented strategic initiatives to improve employee engagement and performance metrics.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
• Oversaw budgeting processes, ensuring resource allocation aligned with company objectives.
• Coordinated cross-departmental communication to facilitate project completion and operational support.
• Facilitated communication between various business divisions to ensure clarity and collaboration.
• Develop company Handbook.
• Develop hiring and recruitment policies for 30+ employees.
• Managed the onboarding process, providing new hires with necessary tools for success from day one.
• Utilized modern technology to streamline management of payroll and benefits programs.
• Designed employee surveys to evaluate employee satisfaction.
• Evaluated existing policies, recommending improvements to enhance compliance and operational effectiveness.
• Evaluated HR policies and procedures, ensuring compliance with legal standards and best practices.
• Ensured compliance with employment laws, mitigating potential risks to the organization.
• Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
• Collaborated with leadership to design succession planning frameworks supporting long-term organizational objectives.
• Directed each phase of the hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
• Optimized recruitment processes to enhance efficiency and attract high-quality candidates.