Summary
Overview
Work History
Education
Skills
Software
Affiliations
Timeline
Generic

Andrea Okanume

Upper Marlboro,MD

Summary

Highly self-motivated professional offering 14 years of proven ability to deliver timely, accurate and quality work. Fosters a growth mentality while sharpening expertise and obtaining new skills through each interaction. Thinks quickly and is able to utilize second nature problem solving aptitude to brainstorm solutions independently as well as through strong collaboration. Thrives in a team environment and takes pride in professionalism. Self starting leader with proven record to advance and adapt within the company.

Overview

8
8
years of professional experience

Work History

Property Manager

Galen Terrace
12.2024 - Current
  • Monitored progress of construction and maintenance projects and notified ownership and tenant association of project updates, delays, and schedule changes.
  • Petty cash reconciliation to account for all money.
  • Processed all invoice in Nexxus Payable for accurate and timely payments.
  • Collected maintenance records, leases, lease violations and delinquency records for legal team and assist in court proceedings.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Budget spending to meet financial planning for the fiscal year.

Compliance Specialist/ Company Lost East Cost Prop

FPI Management
03.2024 - 12.2024
  • Served as subject matter expert by advising staff and customers and working directly with external agencies throughout audits or to remedy compliance issues.
  • Performed quality reviews to uncover workflow and communication issues to receive score of satisfactory or above on MOR audits.
  • Supported team by pitching in to complete special projects and reporting, meeting deadlines.
  • Prepared documentation and records for upcoming audits and inspections.
  • Maintained up-to-date knowledge of applicable laws and regulations.
  • Researched and resolved EIV income discrepancies, stored documents 100% incompliance with federal regulation.
  • HUD, LIHTC, Project Based Section 8
  • Managed compliance at several properties ranging from 167 to 284 units

Assistant Manager/Received Full Time Position

The Liberty Group/The Leggett
05.2023 - 03.2024
  • Compared vendor bids to find qualified affordable contractors to complete property upkeep.
  • Collected and tracked rent payments using payment processing system.
  • Fostered atmosphere for team building and motivating high performance.
  • Monitor applicants and tenants for 100% program compliance.
  • Process payments and vendor invoices.
  • Interview applicants to certify and prepare for recertification at annuals and interims.
  • Assessed property for both physical property and file compliance.
  • Assisted in maintaining operating budget.
  • Obtain bids and oversee improvement and maintenance projects.
  • Assisted in interviewing of new employees.
  • HUD, LIHTC, Project Based Section 8
  • EIV income discrepancy resolution and record keeping.
  • Managed 267 units



Solutions Specialist/Back Into Property Management

U.S. Bank
04.2021 - 05.2023
  • Delivered exceptional customer service by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Used strong communication and listening skills to resolve customer issues and complaints with 120+ calls per day.
  • Utilized expert attention to detail and pattern recognition to improve first call resolution.

Assistant Property Manager/Moved Out of State

Maddison Heights
08.2019 - 02.2021
  • Developed rental agreements, collect deposits and rents, enforce terms of rental agreement, resolve tenant complaints.
  • Coordinate property inspection for Housing Choice Voucher and HUD Tax Credit Subsidies within government guidelines.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing regulations.
  • HUD, LIHTC, Project Based Section 8
  • Managed 117 Units at one property and 50 units at sister senior community.

Leasing Specialist/ Advancement Opportunity

South Oaks
10.2017 - 08.2019
  • Prepared tenant records in accordance with government and state agency guidelines.
  • Verified all lease paper work, entered into systems, verified qualifications and authenticated all documentation.
  • Proficient use of Microsoft office to create marketing advertisements, excell spreadsheet for data keeping and PowerPoint presentations.
  • Coordinated and prioritized scheduling of multiple projects.
  • Toured property with prospective tenants and provided in depth information in regards to its key features.
  • Proofread documents to make sure they met all requirements
  • 110 units

Education

Bachelor of Social Work - Social Work

Bowie State University
06-2026

Skills

  • Analytical Problem Solving
  • EIV and income discrepancy
  • LIHTC, HCV, Project Based Housing
  • Excellent Attention to Detail
  • Establishing and Maintaining Client Relationships
  • Financial experience, including
  • Writing and maintaining budgets
  • Proficient in Microsoft Office
  • Applications
  • Critical Thinking
  • Leadership
  • Leasing Certification
  • Analyzing Documentation/Analytical
  • Problem solving
  • Exceptional Written and Verbal
  • Communication

Software

Yardi

Affiliations

U.S. Army Veteran

Timeline

Property Manager

Galen Terrace
12.2024 - Current

Compliance Specialist/ Company Lost East Cost Prop

FPI Management
03.2024 - 12.2024

Assistant Manager/Received Full Time Position

The Liberty Group/The Leggett
05.2023 - 03.2024

Solutions Specialist/Back Into Property Management

U.S. Bank
04.2021 - 05.2023

Assistant Property Manager/Moved Out of State

Maddison Heights
08.2019 - 02.2021

Leasing Specialist/ Advancement Opportunity

South Oaks
10.2017 - 08.2019

Bachelor of Social Work - Social Work

Bowie State University

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