Andrew Horne
Bryans Road
Summary
Performance-oriented Sales Manager offering exceptional record of achievement over 18-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Expert in increasing productivity and customer satisfaction while driving revenue and sales.
Overview
10
10
years of professional experience
Work History
Pre-Owned Sales Manager
Darcars Automotive
01.2021 - Current
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Implemented systems and procedures to increase sales.
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
- Resolved customer issues quickly to close deals and boost client satisfaction
Pre-Owned Sales Manager
Waldorf Ford, Kody Holdings
02.2019 - 01.2021
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Pre-Owned Sales Manager
Upper Marlboro Ford, Kody Holdings
09.2015 - 02.2019
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Education
High School Diploma -
Falls Church High School
Falls Church, VA06.1986
Skills
- Interpersonal Communication Skills
- Energy Conservation
- Accomplished Manager
- Negotiations Expert and Strong Deal Closer
- CRM Software
- Microsoft Teams
- Customer Needs Assessments
- Goals and Performance
Timeline
Pre-Owned Sales Manager
Darcars Automotive
01.2021 - Current
Pre-Owned Sales Manager
Waldorf Ford, Kody Holdings
02.2019 - 01.2021
Pre-Owned Sales Manager
Upper Marlboro Ford, Kody Holdings
09.2015 - 02.2019
High School Diploma -
Falls Church High School
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