Andrew Renzulli
Bel Air
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. I am a highly motivated and diligent person and handle high-pressure scenarios excellently by being able to adapt quickly to a changing environment.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Autobell Car Wash Inc
Perry Hall, MD
09.2022 - 02.2026
- Trained and mentored team members on best practices and operational standards.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Resolved customer complaints effectively, enhancing overall guest experience and loyalty.
- Monitored inventory levels, ensuring adequate supplies for uninterrupted service delivery.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
No Degree - Business Administration
Towson University
Baltimore, MD05-2028
Skills
- Customer service
- Team leadership
- Schedule oversight
- Problem-solving
- Time management
- Staff management
- Staff training and development
- Staff supervision
- Retail operations
- Decision-making
Timeline
Assistant Manager
Autobell Car Wash Inc
09.2022 - 02.2026
No Degree - Business Administration
Towson University
Managerial Training
During my time with Autobell, I often attended various meetings and trainings as required by my role as an Assistant Manager.