Andrew Rivera

Handle all duties for a claim.

Interview all parties involved, obtain all pertinent evidence, review police reports and witness statements, issue payments for property and legal expenses, identify potential fraud.

Make unbiased decisions towards liability.

Handles all parts of the subrogation process.

Assisted clients through all aspects of auto claims, interviewed available parties and reviewed evidence to determine liability, reviewed policies for applicable coverage, adhered to state specific laws.

Advised about and worked closely with the subrogation department for recoveries.

Lead team to comp sales increases, maintain and exceed store SOP's, coach staff in efficient selling practices and provide world class customer service to create a customer for life.