Andrew Rowan
Bel Air
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager
Friendly's Restaurant
Bel Air, MD
10.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved safety procedures to create safe working conditions for workers.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Freelance Welder
Self Employed
Maryland
04.2024 - 10.2024
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
- Fabricated shop parts directly from blueprints.
- Communicated with Clients
- Created Deadlines and estimates
Mechanic Apprentice
Triangle Sign & Service
Halethorpe, MD, US
09.2022 - 04.2024
- Sand/cut/bend/weld sheet metal, piping, and tubing in preparation for painting/ vinyl addition
- Assemble signs and lettering
- Wrap signs for safe shipping
- Build crates for signs and pack crates for safe delivery
Garage Door Technician
Horizon garage doors
Jessup, MD, US
07.2021 - 09.2022
- Remove/install/repair residential and commercial garage doors/frames/opening motors
- Install wiring for touch pads/sensors/motors
- Remove/install/repair door frames and trim
- Select orders, pick up orders, keep track of inventory, up sell
- I've been working here full time while in school
Warehouse Supervisor
UPS
Baltimore, MD, US
11.2019 - 11.2020
- Keep track of truck inventory, load trucks, sort mail/boxes at a high rate with high accuracy
- Do truck checks for other associates trucks
- Help train new employees
- I left do to a back injury which made it very challenging to keep up with the fast pace, heavy lifting environment
Auto body technician and painter assistant
Dings n things
Elkridge, MD, US
01.2014 - 06.2019
- Assembled/disassembled car parts, sanding and prepping cars, painting, general car repair
- Estimates, shop inventory, small mechanical repairs, battery replacements, headlight refurbishing, customer service
- I've worked here since I was child, slowly taking on bigger tasks as I aged, until Covid related issues led to the business closing
Education
Technical school graduate - Welding
Lincoln Technical Institute
Columbia, MD03.2025
Skills
- Management Experience
- Sales Experience
- Communication skills
- Customer service
- Organization
- Critical thinking
- Time management
- Adaptability
- Project management
- Problem solving
Certification
- Driver's License
- NCCER - Welding, 04/01/22, Present
- OSHA 10, 04/01/22, Present
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
Work motivation, Proficient, 08/01/20, Level of motivation and discipline applied toward work
Timeline
Manager
Friendly's Restaurant
10.2024 - Current
Freelance Welder
Self Employed
04.2024 - 10.2024
Mechanic Apprentice
Triangle Sign & Service
09.2022 - 04.2024
Garage Door Technician
Horizon garage doors
07.2021 - 09.2022
Warehouse Supervisor
UPS
11.2019 - 11.2020
Auto body technician and painter assistant
Dings n things
01.2014 - 06.2019
Technical school graduate - Welding
Lincoln Technical Institute
- Driver's License
- NCCER - Welding, 04/01/22, Present
- OSHA 10, 04/01/22, Present