Andrew Webb
Gambrills
Summary
- Multiple years of experience in food service, with a strong understanding of front- and back-of-house operations
- Skilled in customer service, conflict resolution, and effective communication
- Proven ability to solve problems quickly and maintain a positive attitude under pressure
- Experienced in working collaboratively with diverse teams
- Capable of managing responsibilities efficiently and delegating tasks to team members to ensure smooth operations
Overview
6
6
years of professional experience
Work History
Manager
Pizza Hut
2299 Johns Hopkins Rd Gambrills Md 21054
09.2023 - Current
- Supervised and supported on-duty staff to maintain smooth operations
- Verified and fulfilled store orders efficiently and accurately
- Conducted regular inventory checks, including nightly audits
- Managed register closing procedures and ensured accurate cash handling
- Resolved customer concerns with professionalism and effective problem-solving
- Inspected store appliances daily to ensure proper functionality and safety
- Prepared and cooked pizzas according to company recipes and customer specifications
- Took and processed customer orders in person and over the phone with accuracy and efficiency
- Packaged orders for dine-in, takeout, and delivery
- Maintained cleanliness and sanitation of the lobby, kitchen, and dishwashing areas
- Answered phone calls promptly and provided friendly, helpful customer service
Waiter's Assistant
Namasta
2510 Conway RD #109 Gambrills MD 21054
03.2019 - 08.2022
- Greeted and seated guests promptly to ensure a welcoming dining experience
- Accurately took food and beverage orders and relayed them to the kitchen staff
- Delivered meals to tables in a timely and courteous manner
- Boxed up takeout and leftover orders upon request
- Cleared and sanitized tables to maintain a clean and inviting dining area
Education
High School Diploma -
Arundel High School
1001 Annapolis Rd, Grambrills, MD 2105406-2022
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
- Staff training and development
- Task delegation
- Verbal and written communication
Timeline
Manager
Pizza Hut
09.2023 - Current
Waiter's Assistant
Namasta
03.2019 - 08.2022
High School Diploma -
Arundel High School