Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andy Cheng

College Park

Summary

High-energy professional with a unique blend of technical aptitude and creative problem-solving, dedicated to delivering strategic insights. Proven track record of navigating complex challenges with analytical rigor and a proactive, upbeat approach to team collaboration. Adept at translating evolving client needs into impactful results through disciplined project management and a flexible, forward-thinking mindset.

Overview

11
11
years of professional experience

Work History

Global Consulting Associate (5 Week Program)

University of Maryland
College Park, MD, USA
10.2025 - 12.2025
  • 5 week program
  • Conducted comprehensive market research to evaluate the client’s international expansion viability, including competitive landscape assessments, demand analysis, and cross-market opportunity identification.
  • Collaborated closely with the client to refine the problem statement and align research priorities with strategic expansion goals.
  • Delivered executive-ready outputs, including a slide deck and written report, ensuring all deliverables met client expectations through ongoing communication and iteration.

Undergraduate Research Fellow (Summer Internship)

University of Maryland
College Park, MD, USA
07.2024 - 08.2024
  • Performed in-depth research on major infrastructure challenges in the Philippines; synthesized findings into actionable insights to inform program recommendations and stakeholder discussions.

Technical Lead

Jacobs (Client: CIA)
Reston, VA, USA
02.2023 - 08.2023
  • Built and deployed a mission-critical automated reporting system (Docker, AWS, Node.js) replacing manual workflows with API-based integrations, enabling real-time data insights and improved business decisions.
  • Mentored and trained 4 developers, elevating team capability in Ruby on Rails and fostering collaboration—directly aligning with customer enablement and training competencies.
  • Oversaw project scope and deliverables, ensuring stakeholders received value and measurable results.

Software Engineer

Sophinea (Client: Department of State)
Remote, USA
06.2022 - 12.2022
  • Consulted with stakeholders to design and launch a multilingual chatbot solution that reduced call volume by 34%, improving customer experience KPIs and digital engagement.
  • Enhanced codebase to handle dynamic visa appointment logic, ensuring accurate, data-driven workflows across use cases.
  • Supporting the Department of State

Software Engineer

Revzilla
Remote, USA
03.2021 - 06.2022
  • Ramped up on .NET/C# and Elixir to support cross-functional teams, demonstrating adaptability and fast learning in new technical environments.
  • Re-engineered promotional logic to drive higher-margin purchases, directly improving revenue—a strong parallel to driving business value through optimization.
  • E-commerce Retailer Specializing in Motorcycle Gear

Software Engineer

Cisco
Fulton, MD, USA
08.2018 - 01.2020
  • Delivered an average of 17 story points per sprint, sustaining team velocity while juggling multiple priorities in an Agile environment.
  • Reduced ticket index page load times by over 99% through API optimization, driving measurable improvements in user experience.
  • Implemented new security features for Intelligence Search, contributing to data-driven digital improvements.
  • Supporting Intelligence Search, a feature of Talos Intelligence which features real-time threat detection

Lead Software Engineer

Mined Systems
Great Falls, VA, USA
01.2016 - 05.2016
  • Developed key sales platform features in Ruby on Rails
  • Partnered directly with executive leadership on technical priorities

Lead Software Engineer

Dynamo Technologies
Tyson Corner, VA, USA
04.2015 - 01.2016
  • Led and mentored a team of 4 developers
  • Directly communicated with stakeholders to discuss how to improve student engagement with our learning platform

Junior Software Engineer

Insight Global (Client: US Marine Corps)
Quantico, VA, USA
04.2015 - 01.2016
  • Contributed to an ASP.NET/C# CRUD web application used for tracking software compatibility

Education

MBA -

University of Maryland, Smith School of Business
College Park, MD
09-2027

Bachelor of Arts - Philosophy

University of Maryland – College Park
05-2025

Skills

    Strategic Communication

    Stakeholder Management & Alignment

    Analytical Rigor & Logical Analysis

    Structured Problem Solving

    Creative Intuition and Thinking

    Interdisciplinary Collaboration

Timeline

Global Consulting Associate (5 Week Program)

University of Maryland
10.2025 - 12.2025

Undergraduate Research Fellow (Summer Internship)

University of Maryland
07.2024 - 08.2024

Technical Lead

Jacobs (Client: CIA)
02.2023 - 08.2023

Software Engineer

Sophinea (Client: Department of State)
06.2022 - 12.2022

Software Engineer

Revzilla
03.2021 - 06.2022

Software Engineer

Cisco
08.2018 - 01.2020

Lead Software Engineer

Mined Systems
01.2016 - 05.2016

Lead Software Engineer

Dynamo Technologies
04.2015 - 01.2016

Junior Software Engineer

Insight Global (Client: US Marine Corps)
04.2015 - 01.2016

Bachelor of Arts - Philosophy

University of Maryland – College Park

MBA -

University of Maryland, Smith School of Business
Andy Cheng