Andy Cheng
College Park
Summary
High-energy professional with a unique blend of technical aptitude and creative problem-solving, dedicated to delivering strategic insights. Proven track record of navigating complex challenges with analytical rigor and a proactive, upbeat approach to team collaboration. Adept at translating evolving client needs into impactful results through disciplined project management and a flexible, forward-thinking mindset.
Overview
11
11
years of professional experience
Work History
Global Consulting Associate (5 Week Program)
University of Maryland
College Park, MD, USA
10.2025 - 12.2025
- 5 week program
- Conducted comprehensive market research to evaluate the client’s international expansion viability, including competitive landscape assessments, demand analysis, and cross-market opportunity identification.
- Collaborated closely with the client to refine the problem statement and align research priorities with strategic expansion goals.
- Delivered executive-ready outputs, including a slide deck and written report, ensuring all deliverables met client expectations through ongoing communication and iteration.
Undergraduate Research Fellow (Summer Internship)
University of Maryland
College Park, MD, USA
07.2024 - 08.2024
- Performed in-depth research on major infrastructure challenges in the Philippines; synthesized findings into actionable insights to inform program recommendations and stakeholder discussions.
Technical Lead
Jacobs (Client: CIA)
Reston, VA, USA
02.2023 - 08.2023
- Built and deployed a mission-critical automated reporting system (Docker, AWS, Node.js) replacing manual workflows with API-based integrations, enabling real-time data insights and improved business decisions.
- Mentored and trained 4 developers, elevating team capability in Ruby on Rails and fostering collaboration—directly aligning with customer enablement and training competencies.
- Oversaw project scope and deliverables, ensuring stakeholders received value and measurable results.
Software Engineer
Sophinea (Client: Department of State)
Remote, USA
06.2022 - 12.2022
- Consulted with stakeholders to design and launch a multilingual chatbot solution that reduced call volume by 34%, improving customer experience KPIs and digital engagement.
- Enhanced codebase to handle dynamic visa appointment logic, ensuring accurate, data-driven workflows across use cases.
- Supporting the Department of State
Software Engineer
Revzilla
Remote, USA
03.2021 - 06.2022
- Ramped up on .NET/C# and Elixir to support cross-functional teams, demonstrating adaptability and fast learning in new technical environments.
- Re-engineered promotional logic to drive higher-margin purchases, directly improving revenue—a strong parallel to driving business value through optimization.
- E-commerce Retailer Specializing in Motorcycle Gear
Software Engineer
Cisco
Fulton, MD, USA
08.2018 - 01.2020
- Delivered an average of 17 story points per sprint, sustaining team velocity while juggling multiple priorities in an Agile environment.
- Reduced ticket index page load times by over 99% through API optimization, driving measurable improvements in user experience.
- Implemented new security features for Intelligence Search, contributing to data-driven digital improvements.
- Supporting Intelligence Search, a feature of Talos Intelligence which features real-time threat detection
Lead Software Engineer
Mined Systems
Great Falls, VA, USA
01.2016 - 05.2016
- Developed key sales platform features in Ruby on Rails
- Partnered directly with executive leadership on technical priorities
Lead Software Engineer
Dynamo Technologies
Tyson Corner, VA, USA
04.2015 - 01.2016
- Led and mentored a team of 4 developers
- Directly communicated with stakeholders to discuss how to improve student engagement with our learning platform
Junior Software Engineer
Insight Global (Client: US Marine Corps)
Quantico, VA, USA
04.2015 - 01.2016
- Contributed to an ASP.NET/C# CRUD web application used for tracking software compatibility
Education
MBA -
University of Maryland, Smith School of Business
College Park, MD09-2027
Bachelor of Arts - Philosophy
University of Maryland – College Park
05-2025
Skills
Strategic Communication
Stakeholder Management & Alignment
Analytical Rigor & Logical Analysis
Structured Problem Solving
Creative Intuition and Thinking
Interdisciplinary Collaboration
Timeline
Global Consulting Associate (5 Week Program)
University of Maryland
10.2025 - 12.2025
Undergraduate Research Fellow (Summer Internship)
University of Maryland
07.2024 - 08.2024
Technical Lead
Jacobs (Client: CIA)
02.2023 - 08.2023
Software Engineer
Sophinea (Client: Department of State)
06.2022 - 12.2022
Software Engineer
Revzilla
03.2021 - 06.2022
Software Engineer
Cisco
08.2018 - 01.2020
Lead Software Engineer
Mined Systems
01.2016 - 05.2016
Lead Software Engineer
Dynamo Technologies
04.2015 - 01.2016
Junior Software Engineer
Insight Global (Client: US Marine Corps)
04.2015 - 01.2016
Bachelor of Arts - Philosophy
University of Maryland – College Park
MBA -
University of Maryland, Smith School of Business