Angel Santiago-Luna
Brandywine
Summary
Industrious and committed technician with 5 years of diverse experience in the low voltage field. Known for resiliency and problem solving skills, I have always been one to give a task my all.
Level headed and amicable, im ready and eager to bring my skills to any team im honored to be a part of.
Overview
11
11
years of professional experience
Work History
Field Technician
Bethesda Systems
Bethesda, MD
02.2021 - Current
- Lead and collaborated on rough-in projects of small to large sizes, making sure to follow plans exactly, secure wires in an orderly manner, and convene with general contractors about logistical issues or concerns
- Executed installations by working closely with clients to determine ideal device placements.
- Delivered equipment and materials to jobsites.
- Assisted with training and leading of new hires.
- Occasionally performed service calls to diagnose issues with equipment.
- Logged detailed summaries of work accomplished during the work day and documented client credentials
Customer Service Cashier
301 BP
Brandywine, MD
05.2016 - 10.2020
- Operated register and lottery machine while delivering exceptional customer service.
- Maintained inventory and restocked items, making sure to note when a stock was low
- Cleaned lot and gas pumps regularly and promptly cleaned gas spills
Intern
Presidio Network Solutions
Columbia, MD
08.2015 - 06.2016
- Assisted with preparing equipment orders in the warehouse, taking care to ensure serial numbers matched with what was on the sales order
- Inputted order numbers into the software and closed tickets
- Executed backlog finalization processes to guarantee order fulfillment.
Education
Electrical, Electronics And Communications
Lincoln College of Technology
Columbia, MD10-2020
Skills
- Proficient at rough in and retrofit wire installation
- Electrical knowledge and experience
- Detail oriented equipment installation
- Low Voltage termination, troubleshooting and verification
- Fiber optic termination
- Audio system installation and calibration
Timeline
Field Technician
Bethesda Systems
02.2021 - Current
Customer Service Cashier
301 BP
05.2016 - 10.2020
Intern
Presidio Network Solutions
08.2015 - 06.2016
Electrical, Electronics And Communications
Lincoln College of Technology