Angela L. Hines
Columbia
Summary
Meticulous, Strategic and Influential Professional with years of extensive experience in utilizing efficiency and unsurpassed work ethics.
Recognized as a resourceful team player for motivating members to achieve and fostering innovative work environments. Detail-Orientated leadership with great communication and computer skills. Enthusiastic and eager to contribute to team success through hard work and dedication. Motivated to learn, grow and excel within the company to exceed in operational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Central Sterile Processing Aide
Vassar Brothers Medical Center
11.2022 - 12.2023
- Solve decontamination and distribution issues, improve operations and provide excellent customer service.
- Performs all duties necessary to support the process of decontamination and distribution of supplies and and equipment in an efficient and safe manner for optimum patient care.
- Distributes and receives Sterile Processing Department items from Operating Room and Clinical Departments.
- Maintains OR Sterile Supplies and Specialty Service Instrument inventory.
- Proficiently Communicates to all levels of the medical profession through telephone or emails.
Administration Assistant
Mobile Valet Inc.
04.2019 - 04.2021
- Execute record filing system to improve document organization and management.
- Restock supplies and placed purchase orders to maintain adequate stock levels.
- Record expenses and maintained accounting records.
- Update spreadsheets and databases to track, analyze, and report on performance and sales data.
- Schedule and coordinated meetings, managed calendar and reservations.
- Assist development and implementation of new administrative procedures.
Substitute Teacher, K-Eighth Grade
NYC Department Of Education
03.2015 - 04.2021
- Utilize the outlined grading and assessment techniques to document growth, development and knowledge advancements during the absence of the teacher.
- Work with a diverse group of developmental disabled students with emotional and behavioral disorders.
- Record daily observation and collect data that generate individual progress reports.
- Manage classroom with a professional and positive learning environment while keeping students on task with proactive behavior modification and reinforcement strategies.
- Develop creative instructional strategies to keep students engaged and motivated.
Home Health Care Provider
Fegs Home Attendant Services
06.2017 - 01.2020
- Administered daily medication and maintained a journal of vital signs regarding clients health concerns and behavioral changes.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Follow nutritional plans to promote better health and eating habit.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Emergency Room Registrar
Montefiore Hospital
08.2012 - 01.2015
- Exceed department-specific productivity standards, collection targets, quality audit scores for accuracy productivity and collection standards for registrations and insurance verifications.
- Arrange and assist in admissions, transfers and discharges.
- Liaison between Finance Department ,Billers and Third Party Payers in resolving billing and reimbursement matters.
- Manage office bookkeeping with insurance billing and patient payments.
- Answer phone calls and messages for Emergency Room physicians and medical facility, scheduling appointments, and handling patient inquiries.
Education
No Degree - Public Administration And Services
The College of Saint Rose
Albany, NY01.2020
Bachelor of Arts - Psychology
College of New Rochelle, The
New Rochelle, NY09.2013
Skills
- Interpersonal and Written Communication
- Medication Management
- Time Management
- Healthcare terminology
- Record keeping
- Data entry proficiency
- Multitasking capabilities
- Analytical Thinking
- Task prioritization
- Organizational expertise
Certification
Teacher's Assistant
SCIP(State Crisis Intervention Program)
BLS( Basic Life Support)
CPR( Cardiopulmonary Resuscitation
Additional Information
Experienced
- Billing
- Direct Support Professional
- Home Schooling
- Special Education
- Customer Service
- Leadership
Timeline
Central Sterile Processing Aide
Vassar Brothers Medical Center
11.2022 - 12.2023
Administration Assistant
Mobile Valet Inc.
04.2019 - 04.2021
Home Health Care Provider
Fegs Home Attendant Services
06.2017 - 01.2020
Substitute Teacher, K-Eighth Grade
NYC Department Of Education
03.2015 - 04.2021
Emergency Room Registrar
Montefiore Hospital
08.2012 - 01.2015
No Degree - Public Administration And Services
The College of Saint Rose
Bachelor of Arts - Psychology
College of New Rochelle, The
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