Angela Knight
Abingdon
Summary
Dynamic Warehouse Supervisor with extensive experience at Medline Industries, Inc., skilled in WMS-Catalyst and employee coaching. Proven track record in enhancing operational efficiency and safety compliance, while fostering team development. Adept at performance tracking and implementing effective training programs, driving productivity improvements and ensuring high-quality standards.
Overview
15
15
years of professional experience
Work History
Warehouse Supervisor
Medline Industries, Inc
08.2019 - Current
- Shipping Supervisor Overseeing 30 plus direct reports
- Supervised daily warehouse operations, ensuring compliance with safety and quality standards.
- Managed team performance, providing training and mentorship to enhance productivity.
- Analyzed workflow processes, identifying areas for efficiency improvements within the warehouse.
- Oversaw daily operations and shipping and handling processes.
- Maintained high levels of accuracy in daily operations.
- Enhanced employee productivity through effective training programs and performance evaluations.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
Team Lead
Kohl's Distributions
08.2015 - 08.2019
- During Peak Season Trained large groups of 30 people at a time on Safety, service, quality, Warehouse process
- Led team in optimizing distribution processes to enhance operational efficiency.
- Mentored staff on best practices for inventory management and order fulfillment.
- Implemented safety protocols, resulting in improved workplace safety compliance.
- Streamlined communication between departments to ensure timely delivery of products.
- Mentored junior trainers, fostering their professional growth and skill development.
- Evaluated training effectiveness using feedback mechanisms, leading to continuous improvement of curricula.
Supervisor
Taco Bell Restaurant
02.2013 - 08.2015
- Increased sales and customer service by 7% on overnight
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored team members on food safety standards and operational procedures.
- Developed staff schedules to optimize labor costs while maintaining service quality.
- Implemented inventory management practices to reduce waste and improve cost control.
Supervisor
McDonald's Restaurant
10.2010 - 01.2013
- Increased sales by 10%
- decreased employee safety incidents by 5% on overnight
- Resolved customer complaints effectively, enhancing overall dining experience.
- Conducted performance evaluations to provide constructive feedback for team development.
- Collaborated with management on promotional campaigns to boost sales and customer engagement.
- Analyzed operational workflows to identify areas for process improvement and efficiency gains.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Education
High School Diploma -
JoppaTowne High
Joppa, MD05-2008
Skills
- WMS- Catalyst experience,
- SAP production experience
- Certified Equipment Operator/ Trainer
- Management Warehouse experience
- Above Average in computer Technology
- Time Management skills
- interpersonal Communication
- Performance Tracking and Evaluations
- Employee Coaching and Motivation
- Conducting Interview
- Focused and Follow-Through
- Safety procedures
- Problem Solving
- Team Leadership Development
Program Monitoring and Tracking
Timeline
Warehouse Supervisor
Medline Industries, Inc
08.2019 - Current
Team Lead
Kohl's Distributions
08.2015 - 08.2019
Supervisor
Taco Bell Restaurant
02.2013 - 08.2015
Supervisor
McDonald's Restaurant
10.2010 - 01.2013
High School Diploma -
JoppaTowne High