Angela M. Powell
Fort Washington
Summary
Accomplished Property Manager with the demonstrated ability to manage Conventional and Section 8 rental units from 150 – 954 units at a time including overseeing compliance with local, state, and federal laws. Knowledgeable Community Manager with the ability to understand and make recommendations affecting a budget of over $1M. Familiar with property inspections and repairs and maintenance of multi-family dwellings and working closely with vendors to obtain the most cost-effective price to correct a problem. Dedicated to providing excellent customer service and the ability to motivate the team to do an outstanding job and complete projects in a timely manner. Supervise maintenance technicians, vendors, administrative assistants, assistant community managers and day porters. Exceptional Problem-Solving Skills, with the reputation to manage multi-family communities in an efficient and cost reducing manner by researching and analyzing work to be performed on repairs and maintenance issues and to obtain and negotiate bids with vendors. Extensive Property Management Experience from recertification to determine eligibility of participants, processing applications, move-in, move-outs, evictions, inspections, rent rolls, account payable and account receivables.
Overview
8
8
years of professional experience
Work History
COMMUNITY MANAGER
HABITAT AMERICA
08.2023 - Current
- Effectively coordinated individual recertification and determined the eligibility of participants for placement and continuation in the BHRP, Housing Voucher and Tax Credit programs
- Responsible for certifying and recertifying annual certifications
- Responsible for rent collections (pay online), court filings, 10 day notices, and WRITS
- Process Variance reports, Month end reports, Financials and NOI
- Approve payroll and PTO time off
- Manage tenant communication and Work order management
- Direct phone and Email
ASSISTANT COMMUNITY MANAGER
SOUTH EASTERN PROPERTY MANAGEMENT
12.2021 - 08.2023
- Effectively coordinated individual recertification and determined the eligibility of participants for placement and continuation in the HUD programs
- Responsible for certifying and recertifying annual certifications and interims
- Effectively handled administrative responsibilities inquiries, tenant requests, rental payments, correspondence, account receivables and maintenance issues
- Trained staff on office policies and procedures, office equipment, filing, and maintaining tenant files
- Utilized Yardi software for processing rentals
- Approved Paid Time (PTO) and prepared payroll in absence of the Property Manager
- Prepared and generated Owner’s Certification of Compliance with HUD’s Tenant Eligibility and Rent Procedures in accordance with 50059
- Process EIV reports
ASSISTANT MANAGER
ROSE COMMUNITIES
12.2020 - 12.2021
- Greet applicants, residents and maintain waitlist
- Provide excellent customer service relations with residents to build a positive community
- Process income recertification’s for Project Based Section 8 and Tax Credit Program under the affordable HUD regulations
- Process EIV reports, screening applicants for leasing apartments
- Process rent and housing assistance payments, reports, along with schedule billing every month
- Assist with property inspections, move-outs, and any other required inspections from HUD
- Work with contractors and vendors to ensure documentation is in agreement
- Assist with financials including budget preparations
SENIOR COMMUNITY MANAGER
CONIFER REALTY
06.2020 - 10.2020
- Two Properties-50 Unit Townhomes and 350 Senior Units, reported to Regional Manager
- Recruit, hire, train and be responsible for work performance by all team members under my direction to include, but not limited to, coaching, mentoring, and regular performance management of team members in accordance with Conifer policy and procedures
- Supervise the daily operations and management of the two or more properties assigned to me
- Maximization of property Net Operating Income
ASSISTANT MANAGER
VOLUNTEERS OF AMERICA
01.2019 - 06.2020
- Provide excellent customer service to residents and contractors
- Effectively generates Recertification and Interims to determine eligibility for HUD and Tax Credit programs
- Intake pre-applications for the Waitlist and process for the next potential resident
- Review Application for acceptance or Rejection
- Apply screening criteria credit, and criminal
- Make sure the family’s annual income does not exceed HUD income limits
- Protect the privacy of personal information that is used to determine one’s eligibility
- Prepare 120/60/90 days Annual Recertification notices respectively
- Ensure collections and rents are scanned and sent to the bank on a daily basis
- Process and upload UTAC check to be issued to residents monthly
COMMUNITY MANAGER
EDGEWOOD MANAGEMENT CORP.
11.2016 - 07.2018
- 116 Units, reported to the Regional Manager
- Motivated leader with the ability to demonstrate superior customer service and inspire the property team to provide the excellent customer service
- Knowledgeable of all local, state, and federal Fair Housing laws and regulations and equipped to effectively supervise maintenance personnel, administrative assistants, and other staff members
- Demonstrated the ability to deal with difficult people and challenging situations while maintaining a positive and calm demeanor
- Effectively and accurately communicate and present information verbally and in writing
- Possess proven financial and accounting acumen and the ability to read a budget, conduct financial analysis and provide practical narrative and financial reporting
- Provided excellent management services to residents and owners and manages the day-to-day efforts to meet and exceed performance targets
Education
Business Administration - General studies, Word Processing
Virginia State University
Petersburg, VATechnical Experience
- Yardi
- MRI
- Jenark
- Boston Post
- Onesite
- I-docs
- AS400
- RealPage Property Management
- MS Office Suite
- Outlook
- Excel
- XP
- Word
- Adobe
- Google docs
Certifications Awards
- Office Administration, Washington Business School, Falls Church, VA
- MOR, Management and Occupancy Review
Timeline
COMMUNITY MANAGER
HABITAT AMERICA
08.2023 - Current
ASSISTANT COMMUNITY MANAGER
SOUTH EASTERN PROPERTY MANAGEMENT
12.2021 - 08.2023
ASSISTANT MANAGER
ROSE COMMUNITIES
12.2020 - 12.2021
SENIOR COMMUNITY MANAGER
CONIFER REALTY
06.2020 - 10.2020
ASSISTANT MANAGER
VOLUNTEERS OF AMERICA
01.2019 - 06.2020
COMMUNITY MANAGER
EDGEWOOD MANAGEMENT CORP.
11.2016 - 07.2018
Business Administration - General studies, Word Processing
Virginia State University
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