Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Angela Young

Hyattsville

Summary

Dynamic Motor Vehicle Operator with a proven track record at OSSE, leveraging GPS navigation proficiency and exceptional customer service skills to enhance operational efficiency. Recognized for maintaining a clean driving record and fostering strong client relationships, ensuring safe and timely transportation while adhering to all traffic regulations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Motor Vehicle Operator

OSSE
09.2017 - Current
  • Implemented GPS technology for more precise navigation, saving time on daily routes.
  • Improved customer satisfaction by providing timely and efficient transportation services.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Accommodated special requests from clients while maintaining strict adherence to delivery schedules.
  • Enhanced vehicle safety by conducting regular inspections and maintenance checks.
  • Collaborated with dispatchers to ensure optimal routing and scheduling for maximum efficiency.
  • Adhered to all traffic laws and regulations, promoting safe driving practices among team members.
  • Supported management in identifying opportunities for improvements within the motor vehicle operation department.
  • Maintained accurate records of mileage, routes, and deliveries for improved tracking and reporting purposes.
  • Improved overall operational efficiency by assisting in the development of streamlined processes.
  • Conducted vehicle performance checks and performed maintenance actions.
  • Increased reliability through proactive communication with clients regarding any schedule changes or delays.
  • Upheld a clean driving record by following all safety guidelines while operating vehicles.
  • Managed fuel distribution and completed weekly and monthly reports.
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected vehicles and completed daily maintenance actions.
  • Reported defects, damage, and accidents to proper personnel.
  • Drove safely in various weather and road conditions to avoid accidents.

Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.


Transporting students safely to and from school on a daily basis

Driver

Reston Limousine
01.2017 - 03.2019
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

Education

Certificate - Business And Data Processing

Chamberlain Career Center
District Of Columbia
06.1993

High School Diploma - Basic Education

Eastern Senior High School
District Of Columbia
06.1993

Skills

  • Air brake endorsement
  • Multitasking capacity
  • Safe driving practices
  • Commercial driver's license
  • Passenger assistance
  • Vehicle inspection
  • First aid training
  • GPS navigation proficiency
  • Weather condition adaptation
  • Logbook record-keeping
  • Problem-solving capacity
  • GPS systems
  • International route experience
  • School bus operation
  • Chauffeur services experience
  • Shuttle service operation
  • Securing cargo
  • Fuel efficiency management
  • Public transportation
  • Transporting passengers
  • Traffic law compliance
  • Operating vehicles
  • Defensive driving
  • Transportation regulations
  • GPS navigation

Accomplishments

I completed my armed special police officers firearms course certificate

Certification

Armed special police officers firearms course certificate

Timeline

Motor Vehicle Operator

OSSE
09.2017 - Current

Driver

Reston Limousine
01.2017 - 03.2019

Certificate - Business And Data Processing

Chamberlain Career Center

High School Diploma - Basic Education

Eastern Senior High School
Angela Young