Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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ANGELICA ARIAS

Silver Spring

Summary

I am a professional and charismatic waitress with strong customer service skills and a deep understanding of the guest experience. I thrive in fast-paced environments, working seamlessly with teams while maintaining attention to detail. With years of hospitality experience, restaurants have become my second home—this is the beauty of hospitality I truly cherish.

Overview

7
7
years of professional experience

Work History

Server

EL Presidente, Dc
09.2023 - Current
  • Managed a 6-7 table section with 50-guest capacity, turning over about every 2 hours
  • Used extensive menu knowledge to guide guests through their dining choices
  • Maintained high standards of service during peak hours with professionalism and ease
  • Proactively upsold menu items, boosting restaurant sales and guest satisfaction

Front Desk Coordinator

Blue Pearl Animal Hospital, Rockville MD
01.2018 - 01.2023
  • Scheduled and confirmed appointments based on doctor availability
  • Oversaw guest inquiries, ensuring knowledgeable and friendly service
  • Managed appointment systems and coordinated with staff across departments
  • Supported day-to-day operations including desk coverage and internal communication

Server

Mi Vida, The Wharf
01.2020 - 01.2021
  • Gained hands-on experience behind the bar and learned foundational bartending skills
  • Developed deeper understanding of Mexican cuisine and dining culture
  • Delivered high-quality service under pressure, maintaining efficiency and a positive attitude
  • Demonstrated leadership by staying calm during rushes and minimizing service errors

Education

Associate of Arts - Social Science

Montgomery College
01.2018

Diploma - undefined

Clarksburg High School
01.2015

Skills

  • Customer Service & Guest Relations
  • Time Management & Multitasking
  • Menu & Beverage Knowledge
  • POS System Proficiency
  • Upselling Techniques
  • Calm Under Pressure
  • Team Collaboration
  • Adaptability & Leadership

LANGUAGES

English and Spanish

Timeline

Server

EL Presidente, Dc
09.2023 - Current

Server

Mi Vida, The Wharf
01.2020 - 01.2021

Front Desk Coordinator

Blue Pearl Animal Hospital, Rockville MD
01.2018 - 01.2023

Diploma - undefined

Clarksburg High School

Associate of Arts - Social Science

Montgomery College

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ANGELICA ARIAS