ANGE MICHEL WANGU
ABINGDON
Summary
Detail-oriented financial professional with two years of experience in the banking sector. Proven expertise in financial analysis, transaction processing, and data management. Demonstrated ability to identify and resolve discrepancies, ensuring accuracy and compliance with financial regulations. Adept at using Microsoft Excel for data analysis and reporting. Strong communicator and collaborative team player, committed to delivering high-quality financial support and contributing to organizational success.
Overview
6
6
years of professional experience
Work History
Retail Banker II
TD Bank
09.2023 - Current
- Drove branch sales and portfolio growth by recommending various financial products to prospective customers.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Received mortgage and other loan payments, verifying payment dates and amounts due.
Retail Banker I
TD Bank
03.2023 - 09.2023
- Processed new accounts including checking, savings, certificates of deposit, and IRAs.
- Conducted financial reviews for customers in order to identify additional products or services that could benefit them.
- Generated reports on completed transactions for management review.
Customer Service Team Lead
Planet Fitness
08.2020 - 05.2023
- Maintained a high level of professionalism when dealing with difficult customers.
- Addressed escalated customer concerns promptly, ensuring satisfactory resolutions while preserving long-term relationships.
- Reviewed customer survey results periodically to identify patterns of dissatisfaction and address them proactively within the team.
Data Entry Intern
Harford Community College
08.2018 - 08.2020
- Generated statistical reports from collected data for analysis purposes.
- Maintained a high level of confidentiality while handling sensitive information.
- Performed data entry of client information from source documents within time limits.
Education
Associate of Science - Business Administration
Harford Community College
Bel Air, MD05.2025
High School Diploma -
Aberdeen High School
Aberdeen, MD05.2018
Skills
- Financial Analysis
- Microsoft Excel
- Data Management
- Understanding of Financial Rules and Regulations
- Adaptability
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Retail Banker II
TD Bank
09.2023 - Current
Retail Banker I
TD Bank
03.2023 - 09.2023
Customer Service Team Lead
Planet Fitness
08.2020 - 05.2023
Data Entry Intern
Harford Community College
08.2018 - 08.2020
Associate of Science - Business Administration
Harford Community College
High School Diploma -
Aberdeen High School
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