Ania Holmes
Ft. Washington
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Student teaching and additional childcare work experience (3+ years).
Overview
4
4
years of professional experience
Work History
Host
Crafty Crab
2024.06 - 2024.08
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Host
Rosa Mexicano
2023.06 - 2023.08
- Greeted guests and gathered information to seat groups or place on waitlist
- Answered telephone to provide dining information and take reservations
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance
Bayhost/Server
TopGolf
2022.06 - 2022.08
- Provided exceptional service to high volume of daily customers
- Operated POS terminals to input orders, split bills and calculate totals
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Greeted customers, answered questions and recommended specials to increase profits
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Cleaned tables and chairs to prepare dining area for next customers
- Set up tables in between patrons to reduce wait times
Sales Associate
Beauty4U
2020.12 - 2021.08
- Sold various products by explaining unique features and educating customers on proper application or usage
- Operated cash register to receive payment by cash and credit card
- Engaged customers in friendly, professional dialogue to determine needs
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Education
Bachelor of Science - Elementary Education
Towson University
Towson, MD05.2025
Skills
- Transactions and Cash Handling
- Flexible Schedule
- Food and Beverage Service
- Elementary education
- Student teaching
Timeline
Host
Crafty Crab
2024.06 - 2024.08
Host
Rosa Mexicano
2023.06 - 2023.08
Bayhost/Server
TopGolf
2022.06 - 2022.08
Sales Associate
Beauty4U
2020.12 - 2021.08
Bachelor of Science - Elementary Education
Towson University