ANISA RODRIGUEZ
Aberdeen
Summary
Experienced warehouse and operations professional with a background in retail and administrative support, seeking to advance into a warehouse supervisor role. Demonstrated success in reducing inventory variance and improving accuracy through attention to detail and process improvement. Dependable team leader who regularly fills in for supervisors, manages workflow, and supports team productivity. Known for strong organization, communication, and the ability to keep operations running efficiently. Driven by a passion for continuous learning and successfully navigating change.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Inventory Control Coordinator
Smiths Detection
Edgewood, MD
07.2024 - Current
- Maintained accurate inventory records of all received items.
- Verified accuracy of shipments against purchase orders and invoices.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Assisted with physical inventories as needed by counting parts accurately and quickly.
- Tracked shipment information using computerized systems such as SAP or Oracle software applications.
- Investigated discrepancies between inventory records and actual stock on hand.
- Provided support in organizing special projects involving large quantities of merchandise.
- Supported other warehouse personnel in completing tasks efficiently.
- Use SAP database to keep records of units and stock moved.
- Provided assistance with monthly physical inventories as needed.
- Coordinated inventory audits to ensure accuracy and compliance with company standards.
- Improved inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Collaborated with purchasing department to maintain optimal stock levels and minimize surplus inventory.
- Implemented cycle counting procedures to maintain consistent inventory counts throughout the year.
Administrative Assistant
IWG
Belcamp, Maryland
12.2023 - 07.2024
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Responded to customer issues to provide immediate resolution and improve retention.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Handled incoming calls and directed callers to appropriate department or employee.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed database systems containing customer contact information.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Coordinated support to facilitate general office operations.
- Stocked inventory and ordered office and kitchen supplies.
- Reserved and managed meeting room availability.
Warehouse Operator
Medline Industries, Inc
Perryville, MD
09.2021 - 11.2023
- Loaded, unloaded, and moved material to and from storage and production areas
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
- Communicated with other departments to share information and coordinate successfully
- Assisted in receiving, stocking and distribution of merchandise
- Assisted with trainers and helped train new employees
- Maintained clean, orderly work environment free of hazards
- Backfilled coordinator work across shifts to maintain adequate coverage for operational needs
- Identified potential issues that could lead to delays or errors in shipment processing and took corrective measures accordingly.
- Provided technical support when troubleshooting any problems occurring in the warehouse environment.
- Utilized warehouse management system to determine catalog number, size and color of merchandise picked from bins or shelves.
- Utilized warehouse management systems (WMS) to track inventory movements and generate reports.
- Prepared and led staff training and instruction.
- Completed or assisted with difficult or skilled tasks.
- Stocked shelves with received products in designated areas.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Collaborated with team members to optimize workflow and improve productivity across various departments.
Assistant Store Manager
T-Mobile
Belcamp, MD
06.2017 - 09.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Rotated merchandise and displays to feature new products and promotions
- Maintained positive customer relationships by responding quickly to customer service inquiries
- Created and maintained safe and secure work environments for employees
- Evaluated staff to help with improve skills and to achieve our daily goals
- Verified inventory counts and compiled financial data in compliance with budget
- Implemented business strategies, increasing revenue and effectively targeting new markets
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
- Help troubleshoot phones, iPad, etc
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Coached and developed store associates through formal and informal interactions.
- Formed and sustained strategic relationships with clients.
- Processed customer orders accurately and in a timely manner.
- Reviewed, corrected or deleted data, verifying customer and account information.
- Utilized specialized software applications related to the job role.
- Prepared summaries of daily work completed for review by supervisors.
Warehouse Operator
Sephora Distribution Center
Perryman, MD
09.2015 - 06.2017
- Loaded, unloaded, and moved material to and from storage and production areas
- Used forklifts and pallet jacks to relocate products
- Assisted in receiving, stocking and distribution of merchandise
- Helped train new employees in safe practices and warehouse procedures
- Verified quantity and description of materials received by checking merchandise against packing list
- Assisted with inventory control doing daily counts, relocating product, and locating missing product
Education
High School Diploma -
Aberdeen High School
Aberdeen, MD05-2016
Skills
- Safety Compliance
- Warehouse Operations/Logistics
- Visual Inspection
- Goals and performance
- SAP/WMS
- Clerical Support
- Administrative operations
- Inventory optimization
Certification
- Certified Yellow Belt, [Smiths Detection]
- Certified Forklift Operator, [Smiths Detection] - 10/08/2024-10/08/2027
Timeline
Inventory Control Coordinator
Smiths Detection
07.2024 - Current
Administrative Assistant
IWG
12.2023 - 07.2024
Warehouse Operator
Medline Industries, Inc
09.2021 - 11.2023
Assistant Store Manager
T-Mobile
06.2017 - 09.2021
Warehouse Operator
Sephora Distribution Center
09.2015 - 06.2017
High School Diploma -
Aberdeen High School