Anita Barnes
Bryans Road
Summary
Dynamic District Manager with a proven track record of driving sales, growth, and operational efficiency. Expert in financial analysis and employee training, successfully enhancing customer satisfaction and retention. Developed strategic initiatives that improved profit margins while fostering a culture of accountability and collaboration among teams.
Overview
23
23
years of professional experience
1
1
Certification
Work History
District Manager (6-10 Stores)
KFC / Taco Bell
Fort Washington
04.2012 - 03.2025
- Created and maintained productive relationships with key stakeholders in the district.
- Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
- Developed and implemented district-wide sales strategies to increase revenue and market share.
- Reviewed inventory levels at each store in order to ensure adequate stock availability.
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
- • Oversee all Managers daily duties and ensure company standards, policies, and procedures are being met.
- • Ensure all Manager daily checklists and deadlines are being met.•
- Growing sales, meeting budget, and creating a culture of accountability•
- Ensure great customer service model is fully integrated by FOH Team with every Guest•
- Communicate company initiatives and tactics to drive sales and profitability•
- Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all GeneralManagers and Assistant Managers.•
- Conduct regular one-on-one's and follow-up with Managers and Team Members.
- • Reinforce Team Members' skills and Managers' leadership behaviors.
- • Identify and implement strategies to retain the best Team Members.•
- Control receiving and inventory levels.•
- Create and delegate daily goals and tasks and ensure completion through consistent follow-up.•
- Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals.
- • Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filingresponsibilities.
- Implemented new procedures and technologies that improved efficiency and streamlined operations.
District Manager
Safeway
Arlington
10.2006 - 03.2012
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Monitored local market conditions to determine competitive trends and adjust strategies accordingly.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Maintained accurate records of employee attendance and payroll information for all stores within the district.
- Reviewed inventory levels at each store in order to ensure adequate stock availability.
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Identified and developed top talent to promote performance-oriented culture.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Resolved customer complaints regarding sales and service.
- Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.
Store Manager
Safeway
Arlington
05.2002 - 10.2006
- Resolved customer complaints in a timely manner.
- Identified opportunities for cost savings through waste reduction initiatives.
- Developed relationships with suppliers to negotiate better prices.
- Created weekly work schedules for store personnel.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Updated POS system with new products and promotional offers.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Established customer service standards and monitored staff compliance.
- Developed strategies to maximize sales and profitability.
- Managed daily banking activities such as deposits and withdrawals.
- Monitored inventory levels and placed orders to restock shelves.
- Performed regular price checks to ensure competitive pricing.
- Monitored employee performance and identified performance gaps for corrective action.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Education
Some College (No Degree) - Business Administration
Strayer University
Maryland Skills
- Sales strategy
- Inventory management
- Financial analysis
- Budget management
- Customer service
- Employee training
- Market analysis
- Performance coaching
- Operational efficiency
- Regulatory compliance
- Conflict resolution
- Training development
- Team collaboration
- Sales statistics analysis
- Operations improvements
- Sales territory growth
- Financial management
- Employee scheduling
Certification
- Food handler Manager
- CPR
- ABRA certified
Timeline
District Manager (6-10 Stores)
KFC / Taco Bell
04.2012 - 03.2025
District Manager
Safeway
10.2006 - 03.2012
Store Manager
Safeway
05.2002 - 10.2006
Some College (No Degree) - Business Administration
Strayer University