Aniyah Wright
Baltimore
Summary
Patient-oriented Phlebotomist offering 4 plus years of experience and 2 years of front desk experience in laboratory and clinical
settings. Technically proficient in key phlebotomy techniques, universal precautions and
sterilization protocols. Team-oriented and skilled in training students and new hires on policies
and procedures.
Overview
6
6
years of professional experience
Work History
Phlebotomist
PRN only
Baltimore
08.2023 - Current
- Collected blood samples from patients following safety and hygiene protocols.
- Prepared and labeled specimens for laboratory testing.
- Maintained accurate patient records and documentation of procedures.
- PRN only pick up shifts whenever I’m available to work
Phlebotomist
Mercy Medical Center Baltimore Md
Baltimore
01.2021 - 04.2026
- Collected blood samples from patients following safety and hygiene protocols.
- Prepared and labeled specimens for laboratory testing.
- Maintained accurate patient records and documentation of procedures.
- Operated and maintained phlebotomy equipment to ensure proper function.
- Followed infection control guidelines to promote a safe environment for patients and staff.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Assisted in the training of new phlebotomists.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Processed samples accurately and efficiently.
- Documented patient information into electronic medical records system.
- Prepared and packaged specimens for courier transport.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Assisted in training new staff on phlebotomy techniques and protocols.
- Provided excellent patient care, addressing concerns and ensuring comfort during procedures.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Adhered to HIPAA guidelines regarding patient privacy.
- Performed venipuncture and other blood collection procedures according to established standards.
- Provided excellent customer service while interacting with patients.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Front Desk Receptionist
Northwest Hospital Center
Baltimore
07.2020 - 01.2021
- Greeted patients and visitors, ensuring a welcoming environment at the hospital.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled appointments and coordinated patient flow within the front desk area.
- Assisted in billing inquiries, providing clear information to patients regarding charges.
- Maintained patient records, ensuring accurate information entry and confidentiality compliance.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Assisted with scheduling appointments for clients and visitors.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Explained policies and procedures to visitors.
- Completed basic bookkeeping and document filing.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Signed for packages, recorded deliveries, and distributed to personnel.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Responded to inquiries and room requests made online, by phone, and via email.
- Input customer data into reservation systems and updated to reflect room changes.
- Monitored visitor access control systems including issuing identification badges when necessary.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
Education
Vivien T Thomas
Baltimore, MdSchool of Phlebotomy Vein Skills
Phlebotomy Certificates
Baltimore, MD 07.2020 - 10.2020
Skills
SKILLS
First Aid,
Blood collection
CPR skilled,
Customer relations
Excel, Word,Microsoft Office
Medical Records Management, HIPPA
& OSHA Compliance
Power Point, Billing Insurances, Epic,
Trainee, Mobilab handhelds, and
Cerner System
Specimen Preparation
Venipuncture
Paperwork Processing
Donor screening
Data Entry
Infection Control
Patient Care
Blood transfusions
Medical terminology knowledge
Venipuncture Expertise
Therapeutic phlebotomy
Diagnostic Testing
Specimen handling
Anatomy and physiology
Communication abilities
Quality Control
Patient support
Timeline
Phlebotomist
PRN only
08.2023 - Current
Phlebotomist
Mercy Medical Center Baltimore Md
01.2021 - 04.2026
Front Desk Receptionist
Northwest Hospital Center
07.2020 - 01.2021
School of Phlebotomy Vein Skills
Phlebotomy Certificates
07.2020 - 10.2020
Vivien T Thomas