Anja Trenner
Millersville
Summary
Detail-oriented bookkeeping professional with a commitment to financial accuracy and integrity. Expertise in managing accounts, reconciling ledgers, and preparing financial reports enables informed decision-making. Collaborative approach ensures alignment with organizational goals while maintaining compliance and enhancing financial processes.
Overview
22
22
years of professional experience
Work History
Accounting Bookkeeper
Joseph Greenwald and Laake, P.A.
01.2017 - Current
- Ensured accuracy of processed invoices and integrity of cash logs and deposits.
- Performed monthly bank reconciliations for various trust operating and cost accounts.
- Prepared annual 1099 forms to adhere to regulatory requirements.
- Collaborated with finance director to produce accurate financial reports for decision-making.
- Completed journal entry reconciliations to support quarterly financial statement development.
- Collected, analyzed, and summarized account data for monthly financial reports.
- Assisted in preparing annual budgets and forecasts aligned with organizational objectives.
- Generated detailed client and management reports through comprehensive data analysis.
Accounts Receivable Specialist
Omni Shoreham
01.2015 - 01.2017
- Evaluated open accounts for past-due balances, implementing collection strategies to enhance recovery efforts.
- Monitored customer account details to address non-payments and delayed payments, facilitating timely resolution of irregularities.
- Collaborated with delinquent account holders to collect and reconcile accounts, ensuring adherence to approved channels.
Food and Beverage Supervisor
Omni Shoreham
01.2014 - 01.2015
- Managed food service sales, costs and budget administration to keep operations in line with financial targets.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Trained workers in food preparation, money handling, and cleaning to ensure efficient restaurant operations.
- Guided trainees in safety protocols and inventory waste management to adhere to business operational thresholds.
Front Desk Supervisor
Marriott
01.2011 - 01.2014
- Oversaw front desk operations to enhance hotel reputation, optimize staff productivity, and improve operational efficiency.
- Resolved customer complaints and ensured satisfaction through effective issue resolution.
- Mentored new staff on correct procedures, compliance requirements and performance strategies.
- Worked with room service, housekeeping, maintenance and security to meet all guest needs.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Compiled reports on daily actions, guest numbers, and accounting metrics to inform management decisions.
Front Desk Agent
Marriott
01.2009 - 01.2011
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Answered phones and greeted visitors, assisting with inquiries and directing them effectively.
- Processed payments, issuing accurate receipts and changes to enhance customer satisfaction.
- Posted charges, updated accounts and issued bills to departing guests.
- Conducted end-of-day reporting and balanced registers to ensure financial integrity.
Room Service Attendant
Grand Hyatt Hotel
01.2005 - 01.2009
- Delivered and retrieved food and beverage orders to guest rooms and hospitality suites, ensuring timely service and guest satisfaction.
- Processed telephone orders from guests, accurately billed items to rooms, and effectively communicated orders to kitchen for efficient service.
- Addressed and resolved guest concerns and issues promptly, enhancing guest experience and loyalty.
Education
High School Diploma -
1. Realschule
Berlin, Germany06-1996
Associate Degree -
Humboldt University
Berlin, Germany05-1996
Skills
- Receivables management
- Financial data analysis
- Cash flow management
- Budget development
- Billing generation
- Recordkeeping
- Bank statement reconciliation
- Ledger reconciliation
- Tax preparation
- Compliance reporting
- Data compilation
- Fixed asset oversight
Languages
German: Native/Bilingual
Timeline
Accounting Bookkeeper
Joseph Greenwald and Laake, P.A.
01.2017 - Current
Accounts Receivable Specialist
Omni Shoreham
01.2015 - 01.2017
Food and Beverage Supervisor
Omni Shoreham
01.2014 - 01.2015
Front Desk Supervisor
Marriott
01.2011 - 01.2014
Front Desk Agent
Marriott
01.2009 - 01.2011
Room Service Attendant
Grand Hyatt Hotel
01.2005 - 01.2009
High School Diploma -
1. Realschule
Associate Degree -
Humboldt University