Muhammad Saleem
Waldorf
Summary
Dynamic pharmacy professional with extensive experience at Federal Pharmacy, excelling in medication dispensing and regulatory compliance. Proven ability to enhance patient care through effective communication and education. Skilled in inventory management and proficient in pharmacy software, ensuring optimal workflow and safety standards while fostering a collaborative team environment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Medsurg Pharmacy
Bryans Road
12.2024 - Current
- Prepared and dispensed medications under pharmacist supervision.
- Assisted customers with medication inquiries and prescription refills.
- Maintained inventory by stocking shelves and managing expiration dates.
- Operated pharmacy software for prescription processing and record keeping.
- Ensured compliance with health regulations and safety standards.
- Collaborated with team members to optimize workflow efficiency.
- Conducted medication audits to verify accuracy and quality control.
- Educated patients on proper medication usage and potential side effects.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Verified prescriptions and drug labels, documents and packages.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
Pharmacy Manager
Federal Pharmacy
Islamabad
06.2002 - 11.2024
- Managed daily pharmacy operations and ensured compliance with federal regulations.
- Supervised pharmacy staff and coordinated training programs for new employees.
- Monitored inventory levels and ordered medications to maintain stock availability.
- Implemented safety protocols to enhance patient care and minimize medication errors.
- Collaborated with healthcare providers to optimize patient medication therapy management.
- Conducted performance evaluations and provided feedback to pharmacy team members.
- Developed workflow processes to improve efficiency in pharmacy operations.
- Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
- Ensured that all prescription information was accurately entered into computer system for billing purposes.
- Oversaw work activities, performance and service quality of pharmacy staff.
- Communicated with patients with compassion while keeping medical information private.
- Performed regular audits of patient records to ensure compliance with HIPAA regulations.
- Compiled monthly reports on sales figures, inventory levels, customer satisfaction scores and other metrics as required by management.
- Administered vaccines to immunize patients against communicable diseases.
- Checked accuracy and productivity in performance of operational activities to maintain active pace of pharmacy.
- Managed weekly schedules and requests for leave.
- Assessed safety procedures and federal regulations to maintain pharmacy compliance.
- Analyzed prescribing trends to monitor compliance and prevent excessive usage.
- Provided professional consultation services on drug therapy options for patients.
- Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
- Provided training sessions for new staff members on proper handling techniques for medications and equipment use.
Education
DHMS - Homeopathic Medicine
Islamabad Capital Medical College And Hospital
Islamabad 06-2010
Skills
- Medication dispensing and prescription verification
- Pharmacy software proficiency
- Inventory management and regulatory compliance
- Patient education and effective communication
- FDA drug safety and proper labeling procedures
- Secure medication storage
- Drug utilization review and HIPAA compliance
Certification
Pharmacy Technician
The Maryland State Board of Pharmacy
Issued 05/01/2025
Timeline
Pharmacy Technician
Medsurg Pharmacy
12.2024 - Current
Pharmacy Manager
Federal Pharmacy
06.2002 - 11.2024
DHMS - Homeopathic Medicine
Islamabad Capital Medical College And Hospital
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