Summary
Overview
Work History
Education
Skills
About me
Timeline
Generic

Anna Belokoni

Chisinau

Summary

Adept HR Manager with a proven track record at Back Office, excelling in recruitment, staffing, and employee retention. Leveraged interviewing techniques and CRM systems to enhance team performance and exceed sales goals. Skilled in fostering teamwork, my leadership at Tech-Tach significantly boosted client base and revenue, showcasing a results-oriented approach and exceptional client management skills.

Overview

7
7
years of professional experience

Work History

HR Manager

Back Office
Chisinau
09.2023 - 12.2024
  • Candidate search, selection, and recruitment for open positions.
    Conducting interviews and organizing the hiring process.
    Organizing the adaptation process for new employees and developing training and development programs.
    Resolving conflicts and complaints among employees, maintaining a healthy team climate.
    Managing databases, using CRM systems for candidate management, and maintaining a resume database.
    Strong communication skills, liaising with both candidates and managers, conveying information about expectations and requirements.
    Handling objections and overcoming candidates' concerns about job conditions or the company.
    Ensuring confidentiality and adhering to ethical standards during the recruitment process.

Bartender

Pianaia Vysnia
Chisinau
05.2023 - 10.2023
  • Greeting and assisting guests.
    Managing cash operations and sales targets.
    Overachieving set targets.
    Maintaining attention to detail and stress resistance.

Sales Manager

Moltrend
Chisinau
02.2023 - 05.2023
  • Handling incoming calls and inquiries, providing professional responses.
    Offering consultations on products and services, identifying customer needs, and providing optimal solutions.
    Attracting new customers and expanding the client base.
    Informing clients about new products and promotions to stimulate interest and sales.

Sales Manager, Team Leader

Tech-Tach
Chisinau
02.2021 - 02.2023
  • Managing both warm and cold client bases, conducting active sales.
    Handling objections and guiding customers in decision-making.
    Meeting and exceeding sales goals, achieving KPIs.
    Coordinating the team, motivating and supervising tasks.
    Training and mentoring new team members.
    Achievements:

    Consistently ranked among the top salespeople.
    Successfully handled objections and increased conversion rates.
    Surpassed sales targets and contributed to company revenue growth.
    Improved team performance as a team leader.
    Enhanced client base and customer loyalty.

Operator (Administrator)

Sushi Love (Yapona Mama)
Chisinau
11.2020 - 12.2020
  • Answering phone calls and processing website orders.
    Handling customer inquiries and cash operations.

Promoter

Promotion Group
Chisinau
03.2018 - 11.2019
  • Promoting products and services.
    Engaging with people and attracting new clients.
    Increasing sales volume through active communication and presentation.

Education

High School Diploma -

Tite Maiorescu
Chisinau
05-2023

Skills

  • Recruitment and staffing
  • HR reporting
  • Succession planning
  • Interviewing techniques
  • Compensation structuring
  • Employee retention
  • Teamwork
  • CRM systems
  • Training and mentoring
  • Results orientation
  • Client management

About me

  • I efficiently complete all tasks and easily find common ground with people. My responsible approach to work and ability to handle a busy schedule enable me to successfully tackle any challenges. I quickly acquire new skills, am stress-resistant, and possess excellent communication abilities that help me establish good rapport with colleagues.

    My sociability and wit contribute to effective interactions and creating a positive impression. My clear diction and pleasant voice tone enhance speech perception. Literacy and knowledge of communication etiquette help maintain a professional image. Emotional control and stress resistance allow me to stay calm in difficult situations, while my teamwork skills contribute to achieving common goals. My ability to learn enables me to quickly master new skills, and my business correspondence expertise ensures proper written communication. My business communication skills assist in conducting productive negotiations and meetings. The ability to prioritize optimizes my work processes, allowing me to organize time and resources effectively to achieve goals.

Timeline

HR Manager

Back Office
09.2023 - 12.2024

Bartender

Pianaia Vysnia
05.2023 - 10.2023

Sales Manager

Moltrend
02.2023 - 05.2023

Sales Manager, Team Leader

Tech-Tach
02.2021 - 02.2023

Operator (Administrator)

Sushi Love (Yapona Mama)
11.2020 - 12.2020

Promoter

Promotion Group
03.2018 - 11.2019

High School Diploma -

Tite Maiorescu
Anna Belokoni