Anna Luehr

• Standardize cross-functional workflows to streamline project execution and ensure high-quality deliverables for diverse client portfolios.
• Develop comprehensive project roadmaps, including rigorous risk assessments and resource scheduling, to preemptively mitigate bottlenecks.
• Facilitate technical training sessions on PM software, driving team-wide adoption and ensuring 100% compliance with project milestones.

Regional Operations Manager

• Directed multidisciplinary teams to ensure equitable delivery of clinical services and operational support across a nationwide network.
• Led weekly clinical-operational meetings to synchronize service standards and uphold the highest quality of care for an array of stakeholders.
• Optimized public resource utilization by overseeing complex personnel scheduling and authorization management, ensuring maximum service availability for clients.

Director of Operations | The SPARKS Group

• Spearheaded organizational assessments of staffing and budgetary allocations to maximize the impact of departmental resources and public-facing services.
• Administered comprehensive compliance frameworks, directing internal audits to guarantee adherence to HIPAA and federal privacy mandates.
• Advised executive leadership on strategic initiatives, formulating long-term roadmaps to expand organizational reach and improve community health outcomes.

Operations Manager | The SPARKS Group

• Designed inclusive service programming to meet the needs of culturally and demographically diverse populations, fostering greater accessibility.
• Safeguarded organizational integrity by enforcing strict alignment with Federal and State health regulations and public policy requirements.
• Modernized service delivery systems by leveraging new technical tools to resolve systemic bottlenecks and improve data-driven decision-making.

Advocated for clients through one-on-one educational therapy, addressing the unique developmental needs of underserved populations

· Supported resident wellbeing through direct counseling, empowering individuals to develop effective coping mechanisms, and gain a deeper understanding of their therapeutic modalities.

· Facilitated interdisciplinary advocacy by bridging communication between executive administration and frontline staff to ensure client-centric care was prioritized in all decisions.

· Drafted and edited comprehensive treatment plan reviews, ensuring all clinical documentation accurately reflected each resident’s progress and met rigorous therapeutic deadlines.