Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Anna Moore

Frederick

Summary

Detail-oriented professional with experience in food service and pool operations. Skilled in problem-solving, communication, and maintaining safety protocols. Eager to leverage these strengths to enhance team performance and customer satisfaction. Proactive and reliable individual with a versatile background in customer service and facility safety. Known for maintaining high cleanliness standards and safety awareness, ready to support operational excellence and enhance guest experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Team Member

Chick-fil-A
Monaca
04.2025 - 10.2025
  • Prepared and served food and beverages to customers efficiently.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Operated cash register, processing customer transactions accurately.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Directed patrons to restrooms and other amenities within facility.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.

Pool Operator

Paradise Pool Service
Woodbridge
05.2025 - 07.2025
  • Maintained pool water quality using testing kits and chemical adjustments.
  • Operated and maintained pool cleaning equipment for efficient service delivery.
  • Assisted clients with maintenance schedules and service recommendations.
  • Documented daily service logs for accurate record-keeping and reporting.
  • Responded to customer inquiries to provide exceptional service support.
  • Inspected facilities regularly to identify any potential hazards or risks.
  • Responded promptly to emergency situations; administered first aid if necessary until medical personnel arrived.

Pool Attendant

American Pool Company
Stafford
05.2024 - 08.2024
  • Assisted with setting up poolside furniture and maintaining organized spaces.
  • Reported maintenance issues to management for timely resolution and safety compliance.
  • Greeted customers upon arrival at the pool area.
  • Checked locker rooms for cleanliness, picking up trash and reporting issues to supervisor.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Assisted with pool evacuation during weather events or emergencies.
  • Performed daily checks of the locker rooms for cleanliness and orderliness.
  • Adhered to all safety protocols regarding hazardous materials used in maintaining pools and spas.
  • Collaborated with lifeguards to enforce safety protocols as set out by management.

Crew Team Member

Chick-fil-A
Stafford
10.2023 - 03.2024
  • Prepared and served food and beverages to customers efficiently.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Operated, filled and cleaned beverage fountains by following accurate recipes of industrially packaged beverage mixtures.
  • Inspected food products for quality and consistency and reported concerns to cooks.
  • Fielded hundreds of customer requests on daily basis varying in complexity and volume with urgency and professionalism.
  • Packed fast food products in approved containers, cups, and bags.
  • Upheld high standards of productivity and quality in operations.
  • Served food quickly for positive guest experiences.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Lifeguard

American Pool Management
Stafford
06.2022 - 08.2022
  • Monitored pool area to ensure safety for all swimmers and guests.
  • Enforced pool rules and regulations to maintain a safe environment.
  • Administered first aid and emergency response when needed.
  • Conducted routine inspections of pool equipment and facilities.
  • Communicated effectively with patrons about safety procedures and guidelines.
  • Monitored swimmers to ensure safety in the pool area.
  • Performed emergency rescues when necessary.
  • Performed regular cleaning and maintenance of pool equipment.

Crew Team Member

Dunkin' Donuts
Stafford
02.2022 - 05.2022
  • Prepared and served food and beverages to customers efficiently.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Operated cash register, processing customer transactions accurately.
  • Assisted in training new team members on operational procedures.
  • Collaborated with team to ensure timely service during peak hours.
  • Stocked supplies and ingredients to support daily operations.
  • Followed safety guidelines to maintain a secure working environment.
  • Provided excellent customer service, addressing inquiries and concerns promptly.
  • Cleaned work areas regularly throughout shift.
  • Collaborated with other crew members to complete tasks quickly and efficiently.
  • Provided excellent customer service at all times.
  • Restocked items on shelves as needed.
  • Washed dishes, cleaned countertops and sanitized high-use areas.
  • Greeted customers and cultivated positive experiences in line with company standards.

Education

High School Diploma -

Brooke Point High School
Stafford, VA
05-2024

Some College (No Degree) - Kinesiology

Penn State Beaver
Monaca, PA

Some College (No Degree) -

Frederick Community College
Frederick, MD

Skills

  • Food safety
  • Customer service
  • Cash handling
  • Inventory management
  • Team collaboration
  • Equipment maintenance
  • Time management
  • Emergency response
  • Effective communication
  • Training assistance
  • Task prioritization

Affiliations

  • Active softball player throughout high school and college.

Accomplishments

  • Swim Varsity Letter- 2020
  • Field Hockey Varsity Letter- 2022
  • Softball Varsity Letter - 2020-2024
  • All A Honor Roll - 2020-2024

Certification

  • AED Certification
  • Lifeguard Certification
  • CPR/ First Aid Certification
  • Pool Operator Certification

Timeline

Pool Operator

Paradise Pool Service
05.2025 - 07.2025

Crew Team Member

Chick-fil-A
04.2025 - 10.2025

Pool Attendant

American Pool Company
05.2024 - 08.2024

Crew Team Member

Chick-fil-A
10.2023 - 03.2024

Lifeguard

American Pool Management
06.2022 - 08.2022

Crew Team Member

Dunkin' Donuts
02.2022 - 05.2022

High School Diploma -

Brooke Point High School

Some College (No Degree) - Kinesiology

Penn State Beaver

Some College (No Degree) -

Frederick Community College

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Anna Moore