Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Slusser

Frederick

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

2026
2026
years of professional experience

Work History

Office Secretary

Frederick County Public School
01.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Received incoming mail and evaluated and distributed correspondence requiring priority attention.
  • Maintained electronic filing systems and categorized documents.

Restaurant Server

Captain James Seafood Palace
06.2016 - 07.2022
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Cultivated warm relationships with regular customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Gathered financial information, prepared documents, and closed books.

Assistant Teacher

Kiddie Academy
08.2022 - 01.2023
  • Completed daily reports, meal count sheets, and attendance logs.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

Restaurant Server

Outback Steakhouse
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Served food and beverages promptly with focused attention to customer needs.

Restaurant Server

Squires Italian Restaurant
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Health Care Aide

Serenity Home Health, LLC
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.

Education

GED -

Hagerstown Community College
Hagerstown, MD

Skills

  • High volume dining
  • Register operation
  • Dining area maintenance
  • Food and beverage pairings
  • Daily specials memorization
  • Table management
  • Production leadership
  • Database entry
  • Spreadsheet development
  • Expense documentation
  • Point of sale (POS) system operation
  • Financial statement preparation
  • Finance
  • Reporting
  • Cash flow analysis
  • Financial statements expertise

Timeline

Office Secretary

Frederick County Public School
01.2023 - Current

Assistant Teacher

Kiddie Academy
08.2022 - 01.2023

Restaurant Server

Captain James Seafood Palace
06.2016 - 07.2022

Restaurant Server

Outback Steakhouse

Restaurant Server

Squires Italian Restaurant

Health Care Aide

Serenity Home Health, LLC

GED -

Hagerstown Community College

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Anna Slusser