Anne Park
Bethesda
Summary
Experienced appointment coordinator skilled in patient record management and treatment coordination. Proven ability to streamline processes and manage inquiries effectively, contributing to improved patient experiences and operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Appointment Coordinator and Insurnace Specialist
Elite Prosthetic Dentistry
Washington
07.2020 - Current
- Scheduled patient treatment appointments efficiently using practice management software.
- Coordinated with dental professionals to confirm treatment plans and schedules.
- Managed patient inquiries and provided information on services offered.
- Maintained accurate patient records and updated appointment details regularly.
- Communicated with patients regarding insurance verification processes effectively.
- Developed streamlined communication methods between staff and patients to enhance efficiency.
- Performed follow-up calls after each appointment to ensure satisfaction with services provided.
- Processed payments for co-pays at the time of service, according to established protocols, if needed.
- Coordinate surgery and get medical clearance ready.
Education
Some College (No Degree) - Fine Arts
George Washington University
Washington, District of Columbia, DCSkills
- Appointment scheduling and insurance verification
- Patient record management and treatment coordination
- Customer relationship management and service
- Medical billing and office administration
- Health information management
- Effective communication and problem solving
- Attention to detail and organization
- Time management and multitasking
- Conflict resolution and troubleshooting
- Team collaboration and building
- Microsoft Word proficiency
- Calm under pressure and adaptability
- Data entry and management
- Quality assurance and customer service
- Cultural awareness and CPR certification
Languages
Korean
Professional
Certification
CPR
References
References available upon request.
Timeline
Appointment Coordinator and Insurnace Specialist
Elite Prosthetic Dentistry
07.2020 - Current
Some College (No Degree) - Fine Arts
George Washington University