Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Work History
Camp Counselor
2 Years 3 Months
Padonia Park Club | 05.2024 - 08.2026
Collaborated with fellow counselors to create a positive camp environment through teamwork and support.
Monitored camper behavior, addressing conflicts proactively to maintain a positive atmosphere.
Worked with children of varying age, interest, skill, and developmental levels.
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Barista
11 Months
Dunkin' Donuts | 05.2021 - 04.2022
Collaborated with fellow counselors to create a positive camp environment through teamwork and support.
Monitored camper behavior, addressing conflicts proactively to maintain a positive atmosphere.
Worked with children of varying age, interest, skill, and developmental levels.
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Cashier
5 Months
Gershbecks | 12.2024 - 05.2025
Handled cash and credit transactions, ensuring compliance with company policies.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Hostess
9 Months
TGI Fridays | 04.2023 - 01.2024
Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Assisted in training new staff on operational procedures and customer service standards.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Prepared dining room for service by cleaning , organizing tables and prepping table settings.