Anthony Brisker
Bowie
Summary
Dynamic Crew Supervisor with a proven track record at Washington Suburban Sanitation Commission, excelling in team management and performance improvement. Mastered customer engagement and workforce scheduling, enhancing crew productivity by over 20%. Skilled in motivational techniques and interactive communication, fostering a culture of excellence and positive customer relations.
Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity.
Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills.
Skilled employee known for making best decisions regarding appropriate solutions. Committed Crew Leader delivering quality service and maintaining high levels of satisfaction.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Crew Supervisor for WWSAB
Washington Suburban Sanitation Commission
05.2019 - Current
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Resolved issues quickly to maintain productivity goals.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Monitored team members to verify work quality and address concerns.
- Trained employees in time management and proper ways to complete job duties.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
- Generated and analyzed weekly reports to track crew performance and identify areas of improvement.
- Established and enforced policies and procedures to maintain high standards of work.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Set and oversaw weekly and special event menu plans.
- Planned and executed promotions and special events in close collaboration with management.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Education
High School Diploma -
Largo High School
Largo MD 06-2000
Skills
- Customer engagement
- Interactive communication skills
- Ordering procedures
- Workforce scheduling
- Performance improvement
- Team management
- Motivational techniques
- Telephone etiquette
- Industry expertise
- Table setting
- Verbal and written communication
- Employee training
- Order delivery practices
- Product promotion
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Crew Supervisor for WWSAB
Washington Suburban Sanitation Commission
05.2019 - Current
High School Diploma -
Largo High School
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