Anthony Chamblee
Abingdon
Summary
Dynamic administrative professional with extensive experience at In Good Hands Assisted Living, excelling in customer service and data entry. Proven ability to maintain confidentiality and enhance operational efficiency. Skilled in Microsoft software and adept at time management, fostering strong relationships while ensuring accurate record-keeping and seamless coordination of patient services.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
In Good Hands Assisted Living
09.2024 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Scheduling appointments for patients
- Assisting with patient referrals
- Coordinating delivery of durable medical equipments
- Filing and organizing medical documents
Front Desk Associate
Hilton Garden Inn Hotel
08.2024 - Current
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest issues effectively, ensuring a positive customer experience.
- Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.
Shift Lead
Panera Bread
07.2021 - 08.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Helped store management meet standards of service and quality in daily operations.
Education
No Degree - Nursing
Stevenson University
Stevenson, MD06-2027
High School Diploma -
Bel Air High School
Bel Air, MD06-2023
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Familiarity with Microsoft software
- Time management
- Assist care teams
Languages
English
Native or Bilingual
Timeline
Administrative Assistant
In Good Hands Assisted Living
09.2024 - Current
Front Desk Associate
Hilton Garden Inn Hotel
08.2024 - Current
Shift Lead
Panera Bread
07.2021 - 08.2024
No Degree - Nursing
Stevenson University
High School Diploma -
Bel Air High School
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