Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
The phone
Timeline
Generic

Anthony Johnson

Odenton

Summary

Dynamic and results-driven professional with extensive experience at TJX Companies, excelling in workflow management and cross-functional collaboration. Proven ability to enhance process efficiency and maintain high-quality standards while managing multiple tasks. Adept at fostering customer relationships and driving sales through effective communication and strategic planning.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Process Associate

TJX Companies
  • Handled high volumes of incoming work requests professionally while maintaining excellent organization.
  • Collaborated with team members for enhanced process efficiency and productivity.
  • Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
  • Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.

Merchandiser

TJX Companies
05.2019 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Sales Associate/

TJX Companies
05.2019 - Current
  • I’m Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Telemarketer

Home Property Solutions
05.2015 - 05.2019
  • Managed a high volume of calls daily while maintaining professionalism and efficiency.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Generated new leads through targeted cold calling efforts, expanding the company''s client base.

Customer Service Cashier

Wal- Mart
09.2010 - 05.2014
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

Diploma On Time - All

Arundel High School
Gambrills,MD
06.2005

Skills

  • Workflow management
  • Quality assurance
  • Report analysis
  • Process flows
  • Order preparation
  • Color correction
  • Data entry
  • Internal communications
  • Marketing communications
  • Event management
  • Marketing
  • Speech writing
  • Event coordination
  • Email marketing
  • Microsoft office
  • Staff management
  • Cross-functional collaboration
  • Staff training
  • Goal setting
  • Employee supervision
  • Strategic planning
  • Credit and collections
  • Accounts payable and receivable

Accomplishments

Weight loss

Certification

Customer service

Communication

The phone

To much time spent

Timeline

Merchandiser

TJX Companies
05.2019 - Current

Sales Associate/

TJX Companies
05.2019 - Current

Telemarketer

Home Property Solutions
05.2015 - 05.2019

Customer Service Cashier

Wal- Mart
09.2010 - 05.2014

Process Associate

TJX Companies

Diploma On Time - All

Arundel High School

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Anthony Johnson