Anthony Wright
Cheltenham
Summary
Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.
Experienced with supporting individuals in their recovery journeys. Utilizes empathetic listening, conflict resolution, and motivational interviewing to foster meaningful connections and promote positive outcomes. Track record of creating supportive and safe environment that encourages personal growth and recovery.
Overview
9
9
years of professional experience
Work History
Frozen and Dairy Associate
Food Lion
01.2025 - 09.2025
- Participated in training sessions to understand product features and promotions effectively.
- Operated equipment for temperature control and preservation of frozen items.
- Ensured product freshness by routinely rotating items and removing expired goods from shelves.
- Assisted customers with locating products, providing knowledgeable recommendations based on their needs.
- Improved workflow efficiency by coordinating with colleagues to divide responsibilities during peak periods.
- Adhered to company policies regarding food safety guidelines throughout the handling process of perishable items.
- Demonstrated versatility within the store by cross-training in multiple departments as needed for adequate coverage.
- Contributed to the team's efficiency by unloading delivery trucks and organizing inventory in storage areas.
- Maximized sales opportunities with attractive merchandising displays designed to showcase featured items.
Delivery Driver
Amazon
05.2024 - 11.2024
- Navigated delivery routes efficiently, ensuring timely arrivals for customer satisfaction.
- Operated delivery vehicle while adhering to safety regulations and company policies.
- Managed inventory by tracking package status and reporting discrepancies promptly.
- Communicated effectively with dispatch to coordinate delivery schedules and resolve issues.
- Assisted in loading and unloading packages, maintaining organization within delivery vehicle.
- Developed strong customer relationships by providing friendly service during deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Frozen and Dairy Associate
Aldi Foods
02.2024 - 10.2024
- Stocked shelves efficiently to ensure product availability and organization.
- Assisted in inventory management by restocking items based on sales trends.
- Maintained cleanliness and orderliness of stock areas for safety compliance.
- Collaborated with team members to optimize product placement for increased visibility.
- Operated pallet jacks and other equipment safely to transport goods within the store.
- Provided support during inventory audits, ensuring accurate counts and documentation.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
Sales Associate
Priceless Home Improvements
06.2023 - 08.2024
- Developed and nurtured client relationships to drive roofing project sales.
- Conducted on-site assessments to determine customer needs and product suitability.
- Managed follow-up communications to address client concerns and secure referrals.
- Collaborated with installation teams to ensure timely project execution and customer satisfaction.
- Presented tailored roofing solutions, highlighting benefits and installation processes.
- Analyzed market trends to identify new sales opportunities and competitive advantages.
- Prepared detailed estimates and proposals, ensuring accuracy in pricing and specifications.
- Trained new sales team members on product knowledge and effective selling techniques.
- Increased customer satisfaction by providing thorough consultations and accurate project estimates.
Shift Supervisor
Starbucks
01.2020 - 07.2024
- Supervised daily operations, ensuring efficient workflow during peak hours.
- Trained and mentored new baristas on beverage preparation and customer service standards.
- Managed inventory levels, placing orders to maintain stock availability and minimize waste.
- Conducted performance evaluations, providing constructive feedback to team members for improvement.
- Resolved customer complaints effectively, maintaining positive relationships and loyalty.
- Collaborated with management on promotional initiatives to drive sales growth during special events.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Barista
Target/Starbucks
09.2018 - 01.2020
- Crafted high-quality espresso beverages, ensuring consistency and flavor integrity.
- Trained and mentored new baristas on beverage preparation and customer service protocols.
- Streamlined order processing to enhance efficiency during peak service hours.
- Maintained cleanliness and organization of workstations to meet health and safety standards.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Spray Technician
Mosquito Joe
06.2018 - 08.2018
- Operated spray equipment for application of fertilizers and pesticides on diverse agricultural crops.
- Ensured compliance with safety regulations by conducting thorough equipment inspections and maintenance.
- Trained junior technicians on proper spraying techniques and safety protocols to enhance team efficiency.
- Monitored environmental conditions to optimize application timing and reduce chemical drift.
- Developed customized spray plans based on crop type, growth stage, and pest pressures to maximize effectiveness.
- Documented application records and maintained accurate inventory of chemicals used for regulatory compliance.
- Implemented process improvements resulting in enhanced operational workflows and reduced product waste.
- Ensured safety compliance through strict adherence to company protocols and OSHA regulations.
Team Member
Bojangles' Famous Chicken 'n Biscuits
01.2017 - 06.2018
- Collaborated with team to ensure efficient operations and high customer satisfaction.
- Assisted in training new team members on standard procedures and best practices.
- Maintained cleanliness and organization of workspace to enhance productivity.
- Handled customer inquiries and resolved issues to improve service quality.
- Implemented process improvements that enhanced workflow efficiency and reduced errors.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
Education
HVAC Certificate - Heating, Ventilation, And Air Conditioning
Lincoln College of Technology
Columbia06-2018
High School Diploma -
Frederick Douglass High School
Upper Marlboro, MD06-2016
Skills
- Workplace safety
- Heavy lifting
- Shelf organization
- Sanitation procedures
- Cash handling accuracy
- Equipment troubleshooting
- Staff motivation
- Adaptability to change
- Time management
- Valid Driver's license
- Punctual and reliable
- Flexible schedule
Timeline
Frozen and Dairy Associate
Food Lion
01.2025 - 09.2025
Delivery Driver
Amazon
05.2024 - 11.2024
Frozen and Dairy Associate
Aldi Foods
02.2024 - 10.2024
Sales Associate
Priceless Home Improvements
06.2023 - 08.2024
Shift Supervisor
Starbucks
01.2020 - 07.2024
Barista
Target/Starbucks
09.2018 - 01.2020
Spray Technician
Mosquito Joe
06.2018 - 08.2018
Team Member
Bojangles' Famous Chicken 'n Biscuits
01.2017 - 06.2018
HVAC Certificate - Heating, Ventilation, And Air Conditioning
Lincoln College of Technology
High School Diploma -
Frederick Douglass High School