Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Antoinette Quiwonkpa

Essex

Summary

Dedicated healthcare professional with diverse experience as a Certified Nursing Assistant (CNA), Unit Secretary, and Dunkin' Donuts Crew Member, committed to providing compassionate patient care and efficient service. Skilled in monitoring vital signs, assisting with daily activities, and maintaining accurate patient records, while ensuring a high level of customer satisfaction. Strong background in administrative support and multitasking in fast-paced environments. Passionate about pursuing a career as a Physician Assistant, with a focus on improving patient outcomes through clinical expertise, teamwork, and ongoing learning.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Greater Baltimore Medical Center, GBMC
Towson
08.2024 - Current

My responsibilities as a Certified Nursing Assistant (CNA) at GBMC included:

  • Assisting patients with activities of daily living (ADLs), such as bathing, dressing, grooming, and toileting.
  • Monitoring and recording vital signs, including blood pressure, pulse, temperature, and respiration
  • Assisting nurses and other healthcare professionals with patient care tasks.
  • Providing mobility assistance, including helping patients transfer from beds to wheelchairs, and recliners, and walking with them as needed (walking pulse oximeter).
  • Ensuring patient comfort by adjusting bedding, pillows, and positioning patients properly.
  • Observing and reporting changes in patients' conditions to nurses or physicians.
  • Assisting with meal service and feeding patients who require help.
  • Maintaining a clean and safe patient environment by changing linens and sanitizing patient areas.
  • Offering emotional support and companionship to patients and their families.
  • Following HIPAA guidelines to maintain patient confidentiality and privacy.

Unit Secretary

Greater Baltimore Medical Center, GBMC
Towson
10.2023 - Current

My responsibilities as a Unit Secretary at GBMC included:

  • Serving as the primary point of contact for patients, families, and healthcare staff.
  • Managing patient charts, medical records, and confidential information with accuracy and discretion.
  • Answering phone calls, directing inquiries, and relaying messages to appropriate personnel.
  • Coordinating patient admissions, discharges, and transfers in collaboration with nurses and physicians.
  • Entering and updating patient information in the hospital's electronic medical records system
  • Ordering and maintaining medical supplies for the unit.
  • Assisting with the scheduling and coordination of patient procedures and tests.
  • Ensuring compliance with hospital policies and HIPAA regulations.

Crew Member

Dunkin' Donuts
Middle River
05.2022 - 09.2023

My responsibilities as a Crew Member at Dunkin' Donuts included:

  • Greeting customers and providing excellent customer service.
  • Taking and preparing food and beverage orders accurately and efficiently.
  • Maintaining cleanliness and organization in areas around the store, including the kitchen, restroom, and dining areas.
  • Stocking supplies and ensuring product freshness.
  • Following safety and sanitation guidelines.
  • Working collaboratively with team members to ensure smooth operations and a positive customer experience.

Education

Bachelor of Science - Gerontology

Towson University
Baltimore, MD
08-2026

High School Diploma -

Baltimore Polytechnic Institute
Baltimore, MD
06-2022

Skills

  • Patient care
  • Vital signs monitoring
  • Electronic medical records
  • Customer service
  • Team collaboration
  • Medical supply management
  • Effective communication
  • Attention to detail
  • Time management
  • Electronic charting
  • Patient lifting
  • Recording vital signs
  • Intake recording
  • End-of-life care
  • Patient relationship building
  • Collecting vital signs
  • Positioning patients
  • Inpatient care

Certification

  • Certified Nursing Assistant (CNA - Maryland

Issued: [April, 2024]

Issued by: Maryland Board of Nursing

  • Basic Life Support (BLS)

Issued: [June 2023]

Issued by: American Heart Association

Languages

English
Professional

Timeline

Certified Nursing Assistant

Greater Baltimore Medical Center, GBMC
08.2024 - Current

Unit Secretary

Greater Baltimore Medical Center, GBMC
10.2023 - Current

Crew Member

Dunkin' Donuts
05.2022 - 09.2023

Bachelor of Science - Gerontology

Towson University

High School Diploma -

Baltimore Polytechnic Institute
Antoinette Quiwonkpa