Antonio Torchia
Baltimore,MD
Summary
Dynamic and results-driven professional with extensive experience in the restaurant industry. Skilled in inventory management and conflict resolution, consistently exceeding performance targets through effective communication and relationship-building.
Overview
13
13
years of professional experience
Work History
Server/Bartender
Mustang Alley's Bar, Bowling, And Bistro
11.2021 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Server/Bartender
Captain James Seafood
04.2019 - Current
- Assisted in inventory management, tracking supplies to minimize waste and optimize ordering processes.
- Train new staff on bar procedures, menu knowledge, and customer service best practices.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Life Insurance Agent
American Income Life Insurance Company
06.2020 - 08.2022
- Established strong relationships with clients, enhancing trust and retention rates.
- Maintained detailed records of all client interactions, ensuring accuracy and efficiency in tracking progress toward sales targets.
- Successfully met or exceeded sales quotas on a consistent basis through strategic planning, effective communication skills, and a commitment to understanding client needs.
Server/Bartender
Red Star
01.2018 - 03.2020
- Developed in-depth knowledge of locally sourced spirits, wines, and beers.
- Assisted in inventory management, tracking stock levels and placing orders as needed.
Server
Kefi
01.2016 - 10.2017
- Developed expertise in Greek wines and beers under the guidance of an Advanced Sommelier.
Server/Bartender
La Tavola
12.2012 - 05.2015
- Developed product knowledge in Italian wines and Italian spirits, guiding guests with personalized recommendations
Server
Verde
10.2012 - 05.2015
- Built a comprehensive knowledge of Italian wines and beers.
Education
Associate of Science - Exercise Science
Old Dominion University
Norfolk, Virginia, VA01-2011
High School Diploma -
Trinity High School
Camp Hill, PA06-2006
Timeline
Server/Bartender
Mustang Alley's Bar, Bowling, And Bistro
11.2021 - Current
Life Insurance Agent
American Income Life Insurance Company
06.2020 - 08.2022
Server/Bartender
Captain James Seafood
04.2019 - Current
Server/Bartender
Red Star
01.2018 - 03.2020
Server
Kefi
01.2016 - 10.2017
Server/Bartender
La Tavola
12.2012 - 05.2015
Server
Verde
10.2012 - 05.2015
Associate of Science - Exercise Science
Old Dominion University
High School Diploma -
Trinity High School