Anya Dorsey
Baltimore
Summary
Experienced sales and management professional with a strong ability to build customer relationships and promote products effectively. Proficient in Korean, enhancing communication with diverse clientele. Demonstrates excellent analytical skills and attention to detail, contributing to successful sales strategies. Strong work ethic drives consistent performance and results. Confident in my work ethic and abilities.
Overview
1
1
year of professional experience
Work History
Server
Trish Elting
Baltimore
05.2025 - Current
- Non judgemental and accustomed to people from all walks of life
- Provided exceptional customer service to enhance dining experience.
- Assisted in menu knowledge and food recommendations for customers.
- Collaborated with kitchen staff to ensure timely food delivery.
- Handled customer inquiries and resolved issues promptly.
- Followed health and safety guidelines to ensure safe food handling practices.
- Took orders from customers accurately and in a timely manner.
Assistant Manager
Organic Convenience
Baltimore
03.2025 - Current
- Assisted in daily operations to ensure efficient store functionality.
- Trained new staff on company policies and customer service standards.
- Assisted customers with inquiries, providing friendly and knowledgeable support.
- Monitored store cleanliness and organized storage areas for easy access.
- Accumulated a following for the shop's social media through online and in person advertising.
- Resolved conflicts between team members in an effective manner.
Canvasser
BPAC (black progressive action coalition)
Baltimore
09.2024 - 11.2025
- Engaged voters through door-to-door canvassing in diverse communities
- Educated residents on key social justice issues and local initiatives
- Organized and participated in community events to increase awareness
- Utilized mobile tools for efficient tracking of canvassing progress
- Fostered relationships with neighborhood leaders to enhance outreach efforts
Sales and Team Management
Alimark Inc
Timonium
12.2024 - 02.2025
- Engaged customers through effective communication and active listening techniques.
- Collaborated with team members to share best practices and improve sales strategies.
- Participated in training sessions to enhance product knowledge and sales skills.
- Identified needs of customers promptly and efficiently.
- Collaborated with other supervisors across departments in order to share best practices regarding team management techniques.
Education
Some College (No Degree) - Psychology
Baltimore City Community College
Baltimore, MDSkills
- Customer service
- Conflict resolution
- Active listening
- Data collection
- Behavioral analysis
- Team collaboration
- Public speaking
- Social media management
Languages
English
Professional
Korean
Professional
Accomplishments
- Won multiple debate competitions
- Won an award for nastionalnational history day on a poem I wrote about lgbtq struggles and the history of stonewall
Affiliations
- I am an ariel silk performer who crochets in their free time. I play bass, love music and exploring nature.
Timeline
Server
Trish Elting
05.2025 - Current
Assistant Manager
Organic Convenience
03.2025 - Current
Sales and Team Management
Alimark Inc
12.2024 - 02.2025
Canvasser
BPAC (black progressive action coalition)
09.2024 - 11.2025
Some College (No Degree) - Psychology
Baltimore City Community College
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