April Mooney
Ft. Washington
Summary
Dynamic and action- driven Director of Risk Management with a track record of success overseeing people, processes and consumer satisfaction. Strong administrator and decision maker, with proven ability to manage personnel, resources, finances, partnerships and timelines. Equipped with the skills, knowledge and potential to succeed in a leadership role in a fast-paced environment.
Overview
21
21
years of professional experience
Work History
Complex- Director of Security
Hilton
Washington
02.2020 - 05.2025
- Direct and lead investigations of accidents, thefts, property loss and unlawful activities
- Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
- Oversee the administration and accuracy of all required reports and documentation
- Monitored and developed team member performance through supervision, scheduling, counseling, evaluations, and recognition.
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Established measures and metrics to drive performance aligned with security and business strategies.
- Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
- Implemented surveillance cameras to investigate loss, fraud, theft and abuse by employees or visitors.
- Directed efforts to mitigate threats to personnel and infrastructure while optimizing access to critical information.
Director of Safety & Security
Hilton Worldwide
Washington
02.2008 - 02.2020
- Lead and direct investigations of accidents, thefts, property loss and unlawful activities. Document details and advise Management.
- Helped to build culture of safety focused on reducing incidents and eliminating hazards..
- Assisted in developing and implementing safety incentive programs and training classes, identifying and correcting safety hazards.
- Coordinated training sessions for fire life safety, CPR, and workplace violence at various locations.
- Conducted Security Department meetings and participated in hotel meetings.
- Monitor all activity in and around the hotel and diligently monitor the building video surveillance.
- Oversee and maintain various technical equipment, hardware and software, to ensure it is functioning properly. Back up all databases on a regular schedule.
- Engaged with internal and external customers, demonstrating high levels of patience, tact, and diplomacy.
Security Manager
George Washington University
10.2009 - 07.2014
- Operated in fast-paced, high-risk environments while upholding high standards for security programs and strategies.
- Monitored property and investigated suspicious areas to enhance overall security.
- Conducted vulnerability scans to identify at-risk systems and implement remediation measures.
- Recorded incident reports with detailed accounts of occurrences.
- Investigated incidents and wrote reports.
- Provided safety reports and data analysis to building managers to inform security processes.
- Maintained data management and storage systems to protect data from compromise.
Security Manager
City Of Alexandria DCHS
Washington
04.2004 - 02.2008
- Operated in fast-paced and high-risk environments, maintaining high standards for security programs and strategies.
- Verified excellence in regards to security programs, strategies and plans within fast-paced and high-risk environments.
- Monitored property and investigated suspicious areas to enhance overall safety and security.
- Conducted vulnerability scans to identify at-risk systems and implement remediation measures.
- Delivered safety reports and data analysis to building managers, informing and improving security processes.
- Investigated incidents and wrote reports.
- Recorded incident reports with detailed accounts of occurrences.
Education
B.A. - Administration of Criminal Justice
Bowie State University
Bowie, MD01-2004
Master's - Public Administration
University of Maryland - College Park
College Park, MDA.S - Law Enforcement
Bowie State University
Bowie, MDSkills
- Risk Management
- Strategic Decision Making
- Project Management
- Operations Management
- Budget/ P&L Management
- Service & Safety Culture
- Training & Development
- Hotel Openings
Timeline
Complex- Director of Security
Hilton
02.2020 - 05.2025
Security Manager
George Washington University
10.2009 - 07.2014
Director of Safety & Security
Hilton Worldwide
02.2008 - 02.2020
Security Manager
City Of Alexandria DCHS
04.2004 - 02.2008
B.A. - Administration of Criminal Justice
Bowie State University
Master's - Public Administration
University of Maryland - College Park
A.S - Law Enforcement
Bowie State University