Quality control and assurance professional with a proven track record of productivity and task efficiency. Specialized in precision measurement, defect identification, and regulatory compliance, ensuring strict adherence to industry standards. Strong problem-solving, communication, and time management skills contribute to team success and product quality. Experienced AML Consultant with expertise in anti-money laundering regulations, risk assessments, and staff training.
Overview
19
19
years of professional experience
1
1
Certification
Work History
AML Quality Review & QC (QR/QC)
MBO Partners
01.2024 - Current
Conducted quality reviews of fraud investigations and AML cases to ensure compliance with guidance.
Drafted AML case documentation, aligning narratives and supporting documents with client procedures.
Provided timely feedback to investigators through emails, workshops, and one-on-one sessions.
Articulated findings concisely, addressing client's risk appetite and procedural requirements.
Executed investigations of AML cases, documenting findings for escalation or further review.
Analyzed transactional data and performed internal and external research on subjects.
Reviewed customer profile information to identify scenarios warranting SAR filing.
Reviewed and approved AML SARs for submission to FinCEN when applicable.
Completed highly complex AML alerts with multiple rule breaks and over 100 alerting transactions, helping to close more than 150 alerts, passing over 90% of Fortune 500 client QA/QC reviews with no edits required, and never received a decision overturn from client QA/QC.
Acted as a subject matter expert on high-risk, complex reviews, with increased AML risk.
Performed investigative/forensic research and analytics to conduct reviews on over 100 AML cases, which required a deep understanding of AML operations, fraud scams, KYC remediation, red flags, and government regulations, such as SAR filing requirements.
Operated proficiently within internal client systems such as Worldnet, AML AIP, ECAMs, Actimize, and LexisNexis.
Fraud Detection Officer
PNC
04.2022 - 01.2024
Collaborated with internal and external stakeholders on AML and fraudulent activity investigations.
Reviewed AML, and fraud alerts, and conducted enhanced due diligence for suspicious activities.
Served as a subject matter expert and ensured compliance with regulatory requirements, industry standards, and best practices related to EDD, KYC, BSA, sanctions, and AML regulations.
Utilized Transaction Monitoring Systems, including Actimize and Glassbox, for effective oversight.
Executed early detection protocols to identify suspicious activities.
Implemented controls to prevent losses and mitigate risks.
Trained detection and investigation staff on best practices and operational procedures.
Developed internal controls based on root cause analysis to combat illegal activities.
Identified trends and gaps through research, significantly impacting organizational finances.
Acted as the broader team’s AML quality expert by assisting leadership in analyzing and identifying weekly quality trends across the broader team, assisting in creating and implementing remediation plans in weekly quality meetings, and leading discussions on AML guidance clarification.
Operated proficiently within internal client systems such as Actimize, Mainframe, Clear, and LexisNexis.
Operations Supervisor
First Financial Federal Credit Union of Maryland
Sparks
11.2006 - 12.2021
Developed IRA management program, processing transfer requests and training employees on IRA protocols.
Strong understanding of fraud detection, AML prevention techniques, industry best practices, and regulatory requirements.
Managed staff of 10 employees, conducting annual appraisals and setting achievable growth goals.
Coached team members on soft skills, policies, and procedures to enhance member service.
Recommended and implemented policy changes to improve operational efficiency.
Conducted audit preparations and facilitated processes to ensure compliance with quality standards.
Responsible for maintaining and updating the BSA, USA Patriot Act, CIP, AML, and OFAC Procedures Manual.
Deep understanding of AML, BSA, and OFAC banking laws, regulations, and practices.
Working knowledge of examination, auditing processes, risk assessments, and internal control identification.
Experience with leading fraud solution vendors (e.g., Actimize, SAS, Verafin), but from a business advisory rather than a purely technical lens.
Experience with Fiserv Systems and AML Manager.
Education
Bachelor of Arts - BA - Accounting and Business/Management