April Thomas
Glen Burnie
Summary
Results-driven professional with over 16 years of experience in commercial real estate leasing, contract negotiation, and client relationship management. Adept in resolving high-stakes agreements, identifying legal and financial risk, and delivering measurable results through complex negotiations—skills directly transferable to managing large-loss injury claims. Proven track record of investigative analysis, documentation integrity, and cross-functional collaboration. Strong communicator with a keen ability to effect settlements and drive resolution strategies with precision and professionalism.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Specialty Leasing and Property Marketing Manager
Kite Realty
01.2026 - Current
- Manage a portfolio of 80 retail properties and a $2.6M ancillary and marketing budget, overseeing both income generation and property-level marketing initiatives.
- Develop and execute short-term leasing strategies to increase occupancy and revenue from specialty tenants.
- Coordinate property-level marketing campaigns to drive traffic, elevate brand visibility, and support leasing objectives.
- Negotiate and implement sponsorships, pop-ups, activations, and temporary leases to support center engagement and revenue targets.
- Collaborate with leasing, property management, and external partners to ensure alignment of marketing and leasing strategies.
- Track performance metrics and provide reporting on marketing ROI and ancillary income contributions.
Specialty Leasing Associate Manager
SITE Centers
03.2020 - 12.2024
- Oversaw 150+ high-stakes lease transactions annually, applying investigative due diligence and legal review protocols to resolve complex issues and ensure compliance.
- Led complex negotiations involving lease amendments, assignments, subleases, and early terminations, collaborating with legal counsel to mitigate financial and legal risk—achieving a consistent 10% year-over-year increase in successful deal volume.
- Conducted in-depth reviews of lease contracts, financial obligations, and historical performance to uncover unfavorable terms and hidden liabilities. Partnered with legal and finance to restructure agreements, resulting in an 18% reduction in transaction-related liability across assigned assets.
- Disposed of 40+ surplus or underperforming properties, using strategic legal and financial analysis to reduce holding costs by over $1.2M.
- Maintained a detailed transaction tracking system to monitor risk exposure, ensure documentation integrity, and streamline decision-making—improving resolution time by 35%.
- Coached junior staff on risk identification, documentation protocol, and resolution strategy, strengthening team-wide compliance and process consistency.
Senior Specialty Leasing Associate
SITE Centers
03.2014 - 03.2018
- Managed a $7.1M ancillary income program for over 200 properties, overseeing the full contract lifecycle from negotiation to execution.
- Processed 1,000+ high-volume, time-sensitive agreements with a focus on accuracy, compliance, and financial performance.
- Partnered with legal, leasing, and property teams to ensure timely resolutions of contract discrepancies and approval workflows.
- Exceeded revenue goals by 25% through seasonal program growth and targeted negotiation strategies.
Senior Ancillary Income Coordinator / Lease Administrator
SITE Centers
06.2010 - 03.2014
- Audited and reviewed lease documents to ensure compliance with corporate and legal standards.
- Identified discrepancies in lease agreements and coordinated with stakeholders for corrective action.
- Created income analysis reports and contract summaries to support legal and strategic decisions.
- Maintained internal contract tracking systems and provided support for documentation management and team training.
Education
Bachelor of Science - Business Administration
Franklin University
Columbus, OH08.2024
Associate of Arts - Business Administration
Lakeland Community College
06.2020
Skills
- Claims Investigation & Risk Evaluation
- Contract Review & Legal Documentation
- Liability Analysis & Financial Exposure Assessment
- Conflict Resolution & Settlement Negotiation
- Stakeholder Communication & Case Management
- Policy interpretation
- Microsoft Office
- Salesforce
Certification
Certificate of Supervision – Kent State University, 2016
Timeline
Specialty Leasing and Property Marketing Manager
Kite Realty
01.2026 - Current
Specialty Leasing Associate Manager
SITE Centers
03.2020 - 12.2024
Senior Specialty Leasing Associate
SITE Centers
03.2014 - 03.2018
Senior Ancillary Income Coordinator / Lease Administrator
SITE Centers
06.2010 - 03.2014
Associate of Arts - Business Administration
Lakeland Community College
Bachelor of Science - Business Administration
Franklin University
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