April Zakes
Abingdon
Summary
Dynamic healthcare professional with extensive experience at Johns Hopkins Bayview Medical Center, excelling in care coordination and quality improvement. Proven track record in mentoring staff and enhancing patient education, leading to improved satisfaction and compliance. Skilled in policy adherence and streamlining processes, ensuring optimal patient outcomes and operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Patient Care Manager
Johns Hopkins Bayview Medical Center
08.2018 - Current
- Led patient care initiatives to enhance service delivery and improve patient satisfaction.
- Developed and implemented care plans in collaboration with multidisciplinary teams.
- Mentored nursing staff, fostering professional development and clinical excellence.
- Streamlined patient admission processes, reducing wait times and increasing efficiency.
- Oversaw compliance with regulatory standards, ensuring high-quality care delivery across departments.
- Managed budgets and resources effectively to reduce departmental costs while maintaining high standards of care.
- Oversaw day-to-day operations of the department, ensuring seamless coordination between all members of the care team.
Registered Nurse/Supervisor
Lorien Healthcare
08.2015 - Current
- Supervised nursing staff, ensuring adherence to protocols and delivery of high-quality patient care.
- Coordinated patient care plans with interdisciplinary teams to optimize treatment effectiveness and efficiency.
- Led successful team comprised of RNs, LPNs, and ancillary staff.
- Provided direct patient care, stabilized patients, and determined next course of action.
Registered Nurse
Johns Hopkins Bayview Medical Center
07.2013 - 08.2018
- Administered medications and monitored patient responses to ensure optimal care outcomes.
- Collaborated with interdisciplinary teams to develop and implement comprehensive care plans.
- Educated patients and families on treatment protocols and self-care strategies for chronic conditions.
- Mentored junior nursing staff, fostering professional development and adherence to best practices.
- Streamlined documentation processes using electronic health records for improved data accuracy and accessibility.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT01-2018
Associate of Science - Nursing
The Community College of Baltimore County
Rosedale, MD06-2013
Skills
- Client support
- Care coordination
- New staff mentoring
- Quality improvement
- Patient education
- Policy adherence
Affiliations
- American Nurse Association
Certification
- Basic life Support - Oct. 2024- Oct. 2026
Timeline
Assistant Patient Care Manager
Johns Hopkins Bayview Medical Center
08.2018 - Current
Registered Nurse/Supervisor
Lorien Healthcare
08.2015 - Current
Registered Nurse
Johns Hopkins Bayview Medical Center
07.2013 - 08.2018
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
The Community College of Baltimore County
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