Kyara Lewis-Davis

• Oversaw daily administrative and operational functions for high-volume retail center, ensuring compliance with company policies.

Coordinated scheduling, payroll submissions, and reporting to regional leadership while maintaining data accuracy.

Trained and mentored team of 8–10 employees on customer engagement and process adherence.

Implemented corporate initiatives by managing communication and adoption through training and documentation.

Prepared performance reports for management, identifying trends and recommending enhancements.

Collaborated with HR, finance, and logistics departments to align store operations with strategic goals.

Streamlined day-to-day operations and administrative workflows to enhance efficiency and compliance.

Collected and analyzed operational data to identify trends and optimize resource use.

Designed training programs that improved employee knowledge, service quality, and policy adherence.

Managed vendor relationships and contracts, ensuring compliance with service agreements.

Led change management initiatives and developed communication strategies for smooth transitions.

Compiled key performance reports for senior management, facilitating data-driven decisions.

Maintained accurate recordkeeping, reporting, and inventory tracking for daily operations.

Ensured compliance with company procedures and upheld documentation standards.

Facilitated onboarding and training of new associates to promote service excellence.

Conducted team meetings to align performance goals and enhance accountability.

Delivered cross-departmental support to optimize store operations and service quality.