Summary
Overview
Work History
Education
Skills
Timeline
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Arantxa Primas

Columbia,MD

Summary

Detail-oriented administrative professional with extensive experience supporting operations in dynamic public service environments. Proven ability to manage financial records, maintain legal and personnel documentation, and streamline office procedures for increased efficiency. Bilingual in English and Spanish, with strong communication skills that enhance service delivery to diverse populations. Recognized for exceptional organizational abilities, attention to detail, and a proactive approach to optimizing administrative workflows.

Overview

6
6
years of professional experience

Work History

Administrative Support

Howard County Police Department - Animal Control
05.2024 - Current
  • Handled financial operations, including cash management, deposits, and invoice processing.
  • Maintained personnel, legal, and financial records; prepared monthly and annual reports.
  • Served as court liaison and custodian of records for Animal Control.
  • Communicated with the public and officials; explained laws, policies, and procedures.
  • Scheduled meetings, prepared agendas and minutes, and supported hiring processes.
  • Supervised and trained clerical staff; improved office workflows and procedures.
  • Educated citizens on pet care, legal responsibilities, and compliance.
  • Issued citations and official correspondence; performed dispatch and administrative duties.

Human Resources Coordinator

Seminole County Government
12.2022 - 12.2023
  • Provided administrative support to HR Manager in employee relations and benefits.
  • Entered and processed personnel and benefits transactions in HRIS and benefits systems.
  • Prepared monthly benefits reports and coordinated payments with insurance carriers.
  • Reconciled benefits eligibility discrepancies and managed retiree benefit enrollments.
  • Assisted with FMLA processes and communicated benefits information to employees.
  • Responded to HR-related inquiries and ensured policy and procedure compliance.
  • Supported annual benefits open enrollment and coordinated with payroll.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Prepared correspondence and reports; monitored employee program usage and data accuracy.

Citizen Engagement Specialist

Seminole County
06.2019 - 12.2023
  • Delivered high-quality customer service by handling citizen inquiries and directing them to appropriate County services.
  • Communicated effectively with the public and internal departments to advocate for citizen needs.
  • Applied knowledge of County business functions to resolve issues and fulfill service requests.
  • Entered and managed work requests using multiple County systems; maintained accurate records.
  • Utilized Microsoft Office and other applications; adapted quickly to new software and tools.
  • Multitasked efficiently in a fast-paced environment while prioritizing and resolving competing demands.
  • Provided proactive support on a wide range of services, issues, and projects.
  • Demonstrated strong oral and written communication skills within a government agency setting.

Education

Associate of Arts - Public Administration

Seminole State College of Florida
Sanford, FL

Skills

  • Bilingual
  • Financial reconciliation
  • Accounting support
  • Records management
  • Microsoft office
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Adaptability and flexibility
  • Interpersonal communication

Timeline

Administrative Support

Howard County Police Department - Animal Control
05.2024 - Current

Human Resources Coordinator

Seminole County Government
12.2022 - 12.2023

Citizen Engagement Specialist

Seminole County
06.2019 - 12.2023

Associate of Arts - Public Administration

Seminole State College of Florida

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Arantxa Primas