Arapan Victoria
Chisinau,MD
Summary
Dynamic receptionist with proven expertise at FitnessOne in delivering exceptional customer service and managing office operations. Skilled in data entry and inventory management, I excel in fostering positive client relations and ensuring efficient office workflows. Committed to enhancing visitor experiences while maintaining confidentiality and accuracy in all tasks.
Highly competent Receptionist with experience in managing front office operations, including handling multi-line phone systems and greeting visitors. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure. Previous roles have had significant impact on improving efficiency of administrative processes and enhancing customer service experiences.
Overview
2
2
years of professional experience
Work History
Receptionist
FitnessOne
Chisinau, MD
01.2024 - Current
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Monitored office supplies inventory and placed orders when necessary.
- Updated daily log book with information about visitors entering the premises.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Greeted visitors and provided them with assistance.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Receptionist
SmileDent
Chisinau, MD
09.2023 - 11.2025
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Updated daily log book with information about visitors entering the premises.
Education
UTM “Cadastru Și Drept”
ChisinauSkills
- Customer service
- Data entry
- Office management
- Inventory management
- Effective communication
- Problem solving
- Team collaboration
- Positive and professional
- Customer/Client relations
Languages
Romanian
First Language
Russian
Proficient (C2)
C2
English
Beginner (A1)
A1
Italian
Elementary (A2)
A2
Timeline
Receptionist
FitnessOne
01.2024 - Current
Receptionist
SmileDent
09.2023 - 11.2025
UTM “Cadastru Și Drept”