Arianna Berner
Hagerstown
Summary
Experienced with document management systems and maintaining accurate records. Utilizes advanced organizational skills to streamline workflow and enhance document accessibility. Knowledge of compliance standards and best practices ensures high-quality documentation processes. Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Bartender
Aramark
10.2024 - 04.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Document Technician
Spectrum Control (API Technologies)
06.2022 - 04.2024
- Monitored ECR (Engineering Change Request) system and marked identified documents in the shared drawing vault with “ECR PENDING.”
- Processed ECNs and ERNs
- Prepared ECNs (Engineering Change Notices) and ERNs (Engineering Release Notices) completed by drafting personnel for final signature approval.
- Entered ERN and ECN data into the ERP system
- Includes BOM (Bill of Materials) multi-level product structure maintenance and revision level controls
- Distributed approved ERNs and ECNs to appropriate departments
- Filed, archived, and maintained old revised documents, new revisions, and approved documents in the shared drawing vault
- Processes hardcopy requests of engineering documents and BOMs
- Assign ERN and document numbers for Engineering Drawings, Acceptance Test Procedures, Assembly Instructions, Operation & Instruction Manuals, etc., as required
- Creates, updates, and maintains documents created in Microsoft Word, Visio, etc., per provided instructions
- Responsible for the accuracy and integrity of the engineering BOMs, change notices, databases, etc.
Server
Cracker Barrel Old Country Stores
05.2022 - 01.2024
- Maintain knowledge of the menu, with the ability to make alternative recommendations upon request.
- Take food and drink orders from customers accurately and with a positive attitude.
- Ensure tables are enjoying their meals and take action to correct any problems that may arise.
- Prepare checks that itemize and total meal costs and sales taxes.
- Bag silverware, set up food stations, and/or set-up dining area to prepare for the next shift or parties.
Crew member
Burger King
06.2020 - 12.2021
- Serving orders in a timely and efficient way to customers.
- Operating cash registers and credit card machines.
- Uphold safety and sanitation standards, including additional COVID-19 sanitation requirements
- Operated high-volume cooking and assembly equipment.
- Assist in ordering and stocking received food supplies and equipment.
Education
Bachelor of Arts - Sociology
Louisiana State University (LSU)
Baton Rouge, LA05.2025
Computer, Game, Design, and Animation (CGDA), Sound Design
Barbara Ingram School for the Arts
Hagerstown, MD06.2021
Skills
- Microsoft Applications
- Attention to details
- Customer service
- Active listener
- Experience with IOS, MAC, and Windows applications
- Problem-solving
- Willingness to learn
- Self-management
- Strong multitasking
Awards
National Honor Society 2018-2019
Timeline
Bartender
Aramark
10.2024 - 04.2025
Document Technician
Spectrum Control (API Technologies)
06.2022 - 04.2024
Server
Cracker Barrel Old Country Stores
05.2022 - 01.2024
Crew member
Burger King
06.2020 - 12.2021
Computer, Game, Design, and Animation (CGDA), Sound Design
Barbara Ingram School for the Arts
Bachelor of Arts - Sociology
Louisiana State University (LSU)
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