Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Arleth Ponce

Lanham

Summary

Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Teller and Banker

Wells Fargo & Company
02.2019 - 04.2023
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Handled various accounting transactions.
  • Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
  • Facilitated customer understanding of online banking platforms.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Assisted with training of new tellers on policies and procedures.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Managed customer accounts, ensuring compliance with banking regulations and company policies.
  • Developed and implemented financial solutions tailored to client needs, enhancing overall satisfaction.
  • Cultivated strong relationships with clients to assess financial needs and recommend suitable banking products.
  • Analyzed client portfolios to identify opportunities for investment growth and risk management strategies.
  • Implemented cross-selling techniques, increasing overall product adoption among existing clients.

Cashier

Whole Foods Market Inc
02.2016 - 11.2018
  • Tallied cash drawer at beginning and end of each work shift.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Set up new sales displays each week with fresh merchandise.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier Supervisor

Chipotle
02.2016 - 10.2016
  • Tallied cash drawer at beginning and end of each work shift.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Supervised cash handling procedures to ensure accuracy and compliance with company policies.
  • Trained and mentored new cashiers, improving team efficiency and service quality.
  • Resolved customer inquiries and complaints, enhancing overall customer satisfaction.

Education

High School Diploma - undefined

Largo High School
Largo, MD
2015

Skills

  • Sales and Marketing Foreign Language
  • Customer and Personal Service Mathematics
  • Greet customers and ascertain what each customer wants or needs
  • Describe merchandise and explain use, operation, and care of merchandise to customers
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Answer questions regarding the store and its merchandise
  • Compute sales prices, total purchases and receive and process cash or credit payment
  • Cash Vault Auditing
  • Cash Handling Expertise
  • Currency and Coin Counters
  • Balance Cash Drawers
  • Jam Clearing
  • ATM Servicing

Languages

Spanish
Native or Bilingual

Timeline

Teller and Banker

Wells Fargo & Company
02.2019 - 04.2023

Cashier

Whole Foods Market Inc
02.2016 - 11.2018

Cashier Supervisor

Chipotle
02.2016 - 10.2016

High School Diploma - undefined

Largo High School

Similar Profiles

CREATE PROFILE
Arleth Ponce