Compassionate and dedicated Medical Assistant with over two years of experience as a Patient Care Technician at Doctors Community Hospital. Proficient in monitoring vital signs, utilizing electronic health records, and providing empathetic patient care. Enhanced patient satisfaction through attentive support and effective communication. Ready to bring strong skills in healthcare and patient management to a dynamic team that values quality care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Doctors Community Hospital
Lanham
01.2023 - 09.2025
Monitored vital signs and communicated changes to nursing staff, facilitating timely medical interventions when necessary.
Obtained patient vital signs and relayed results to the nursing staff or physician, noting discrepancies from prior measurements.
Responded to patient assistance calls, evaluated needs, and provided qualified support.
Elevated patient satisfaction by delivering compassionate and attentive care.
Documented patient information and care activities in the electronic health record system.
Fast Food Crew Trainer
McDonald's
Seat Pleasant Maryland
01.2020 - 10.2022
Trained new crew members on operational procedures and service standards.
Supervised daily tasks to ensure compliance with food safety regulations.
Implemented best practices for customer service, enhancing guest satisfaction.
Developed training materials to improve onboarding efficiency and consistency.
Conducted performance evaluations, providing constructive feedback to boost team effectiveness.
Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.