Asasha Henley
Customer-focused hospitality professional with experience delivering exceptional guest service in fast-paced restaurant and entertainment environments. Proven ability to build rapport with guests, handle cash transactions, train and mentor team members, and maintain professionalism under pressure. Recognized as a Black Apron leader at First Watch for excellence in service and leadership. Eager to bring strong communication skills, attention to detail, and integrity to a Table Games Dealer position at MGM.Wtith a strong background in hospitality, customer service, leadership, and cash handling, I am excited to begin my career as a Table Games Dealer at MGM. I am confident in my ability to provide exceptional guest experiences, remain calm and accurate in fast-paced environments, and quickly learn gaming procedures while maintaining professionalism and integrity.
Work History
Black Apron/ Server
7 MonthsDelivered exceptional customer service while maintaining First Watch's high service standards.
Trained and mentored new front-of-house team members on restaurant procedures and guest service.
Ensured accurate order entry and monitored ticket times to provide efficient service.
Resolved guest concerns promptly to create positive dining experiences.
Supported hosts, bussers, food runners, and fellow servers during busy shifts.
Maintained extensive menu knowledge, including ingredients and allergen information.
Communicated effectively with managers regarding guest feedback and operational needs.
Service Support
Sleep Away Camp Counselor
2 Years 3 MonthsSupervised groups of 4–14 campers, providing 24-hour care and guidance.
Ensured camper safety and well-being while promoting a positive, inclusive environment.
Led recreational and educational activities while encouraging teamwork and participation.
Helped resolve conflicts and supported campers' personal growth and independence.
Assisted with evening programs, camp events, and meal supervision.
Communicated professionally with parents and camp leadership.
Service Support
1 Year 2 MonthsAssisted servers and bartenders to ensure efficient and timely guest service.
Delivered food and beverages accurately to guest bays.
Reset, cleaned, and prepared golf bays for incoming guests.
Restocked service stations and maintained clean guest areas.
Responded to guest requests professionally and efficiently.
Followed food safety and sanitation standards.
Collaborated with front- and back-of-house teams to maintain smooth operations.
Education
High School Diploma
Skills
Certification
Licensed cosmetologist