Asha Poteat
Baltimore
Summary
Dedicated professional with a strong background in customer service and teamwork, honed at Target. Proven ability to handle cash transactions securely while maintaining a professional appearance. Recognized for effective communication skills and problem-solving abilities, ensuring high customer satisfaction and operational efficiency. Committed to fostering positive interactions and enhancing team collaboration.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
8
8
years of professional experience
Work History
School Bus Driver
BCPS
08.2022 - 06.2025
- Operated school bus safely, ensuring timely transportation for students to and from school.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Communicated effectively with students, parents, and school staff to address concerns and provide updates.
- Managed student behavior on the bus to foster a safe and respectful environment.
- Responded promptly to emergencies, implementing safety protocols and procedures as needed.
- Maintained accurate records of route schedules, mileage, and incidents for reporting purposes.
- Collaborated with school administration to optimize routes and enhance operational efficiency.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
Packer Operator
Amazon
06.2020 - 06.2022
- Operated packaging machinery, ensuring optimal performance and adherence to safety standards.
- Monitored production lines for quality assurance, identifying and addressing issues promptly.
- Trained new team members on operational procedures and equipment handling techniques.
- Coordinated workflow with team members to meet daily production targets efficiently.
- Maintained a clean and safe work environment by adhering to company safety protocols and regulations.
- Enhanced product quality by closely monitoring packing procedures and addressing any issues promptly.
- Managed multiple tasks simultaneously while maintaining accuracy during high-volume periods.
Shopper
Peapod
12.2018 - 03.2020
- Collaborated with team to ensure timely order fulfillment and inventory management.
- Conducted thorough product inspections to maintain quality standards during shopping processes.
- Assisted customers in locating items, enhancing overall shopping experience and satisfaction.
- Utilized point-of-sale systems to process transactions efficiently and accurately.
- Provided feedback on stock levels and product availability, contributing to inventory optimization efforts.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Cashier
Target
01.2017 - 11.2018
- Processed customer transactions accurately and efficiently.
- Assisted customers with product inquiries and recommendations.
- Maintained cleanliness and organization of the checkout area.
- Handled cash, credit, and gift card transactions securely.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Dr.Samuel L.Banks
Baltimore, MD06-2006
Skills
- Dependable and reliable
- Effective communication skills
- Stocking and receiving
- Phone etiquette
- Store opening and closing
- Money handling
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Professional appearance
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
School Bus Driver
BCPS
08.2022 - 06.2025
Packer Operator
Amazon
06.2020 - 06.2022
Shopper
Peapod
12.2018 - 03.2020
Cashier
Target
01.2017 - 11.2018
High School Diploma -
Dr.Samuel L.Banks
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