Ashley Ajayi
Bowie
Summary
Results-driven Senior Business Analyst with extensive experience in business analysis, Identity and Access Management (IAM), and process optimization. Proven track record of leading projects that enhance workflow efficiency and boost productivity. Skilled in data-driven decision-making, stakeholder management, requirement gathering, and strategic planning. Adept at adapting to changing needs, with a strong ability to deliver impactful, results-oriented solutions. Recognized for analytical thinking, problem-solving, and effective communication in driving successful outcomes.
Overview
13
13
years of professional experience
Work History
Senior Business Analyst
Easy Dynamics
04.2024 - 11.2024
- Developed and implemented a comprehensive training program for a government agency, aligning with federal regulations and organizational goals, and delivering content through in-person, virtual, and self-paced formats.
- Collaborated with subject matter experts to create tailored training materials (manuals, eLearning modules, job aids) and facilitated live sessions for government employees at various levels.
- Created assessment tools to evaluate training effectiveness, incorporating feedback to continuously improve content and ensure compliance with agency standards.
- Managed logistics, scheduling, and tracking for over 100+ participants, ensuring seamless rollout and ongoing support through post-training follow-ups and refresher courses.
Senior Business Process Specialist
Freddie Mac
09.2018 - 04.2024
- Created and prioritized JIRA Epics, user stories, and application requirements to align with project roadmaps, collaborating with IT Architects and Engineers to translate business needs into technical tasks and ensuring timely delivery.
- Led agile sprint planning, backlog grooming, and daily standup's, working with cross-functional teams to deliver enhancements in data governance, reporting, IAM, and user experience, while ensuring compliance and business alignment.
- Developed and maintained process documentation, training materials, and standard operating procedures, improving efficiency and clarity across teams while optimizing resource allocation and project management.
- Designed and executed technical solutions with development teams, creating test scripts for UAT, QA, and Production environments, and performing peer reviews to ensure smooth application enhancements and a seamless user experience.
- Spearheaded IAM initiatives for 300+ users, overseeing access control frameworks, quarterly reviews, and RBAC audits to ensure compliance with security standards and proper user access.
- Generated high-level reports and Power BI dashboards using JIRA queries and SQL, providing executives with data-driven insights on progress, KPIs, and trends to aid in strategic decision-making.
- Led quarterly stakeholder touchpoints, producing process models and facilitating discussions to drive data-driven decisions and improve divisional workflows.
Senior IAM Specialist
Protiviti Inc.
06.2015 - 09.2018
- Executed Business Cycle and IT testing across multiple financial institutions, including Operating Effectiveness and Design Evaluation for various business units.
- Led deep dive sessions with Business Leads and Analysts to review testing approaches and quantitative enforcement metrics, ensuring alignment with policy and procedure goals.
- Conducted walkthrough sessions and reperformance testing to enhance test scripts and evaluate control effectiveness (Test of Design) before Test of Execution.
- Trained new team members in documenting white papers, daily status reports, and test results for leadership.
- Assisted clients in refining control documentation and test steps for Test of Design and Test of Execution, leveraging SOC I and SOC II methodologies to ensure compliance and effectiveness of internal controls.
- Mapped corporate controls to NIST 800-53 and ISO 27001 frameworks, providing strategic recommendations to enhance IT security posture for senior executives.
- Spearheaded user access compliance reviews, implementing internal control processes across multiple platforms.
- Led daily IAM working groups with 70+ stakeholders, reviewing initiatives, status updates, and alignment with upcoming reviews and recertification's.
- Conducted data analysis and created visual reports in Excel and Tableau to present complex data insights.
Senior IT Specialist
Federal Deposit Insurance Corporation (FDIC)
07.2011 - 05.2015
- Automated existing recertification workflows through SailPoint for Joiners, Movers, and Leavers, reducing manual workload and speeding up access review completion, resulting in fewer audit findings.
- Led access audits with application owners and compliance teams, ensuring role-based permissions aligned with job functions, strengthening compliance and security.
- Created cross-training materials on IT policies and data governance, boosting employee proficiency, reducing security incidents, and streamlining onboarding.
- Optimized technical support processes, improving ticket resolution times and reducing repeat issues, leading to higher user satisfaction and enhanced efficiency.
- Streamlined helpdesk operations by implementing an efficient ticketing system that prioritized incoming requests based on urgency and impact on business operations.
Education
Bachelor's - Fine Arts
University of Maryland College Park
College Park, MD05.2013
Skills
- Identity Access Management (IAM) Implementation
- SailPoint
- JIRA
- Confluence
- Tableau
- Stakeholder management
- Power BI
- SharePoint
- PAM
- Active Directory
- Oracle
- Snowflake
- SQL Scripts
- Regulatory Compliance
- Process improvement
- Staff training
- Project management
- Data analysis & reporting
- Agile methodology
- Business process mapping
- Requirements gathering
- User acceptance testing
Skillsandawards
Identity Access Management (IAM) Implementation, SailPoint, Data Loss Prevention (DLP), Access Control Systems, JIRA, Confluence, ARIS, Tableau, ServiceNow, Power BI, Visio, SharePoint, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Teams, PAM, CyberArk, Active Directory, Oracle, Snowflake, SQL Scripts, Regulatory Compliance, IT Risk Governance, Security Control Frameworks (NIST 800-53, ISO 27001), process improvement, staff training, data analysis & reporting, SME for data analytics/reporting; led internal training on data analysis and stakeholder reporting, 03/01/24, Exceptional organizational skills in OASIS application release, 12/01/22, Successful report development session with CDO's office, 04/01/22, Assisted in creating EUC validation process, 03/01/21, Supported Keychain enrollment and quarterly attestation reviews, 11/01/20, Reliable 'go-to person' with excellent communication skills (IAM Team), 11/01/20, Contributed to EUC Management Tool redesign through business testing, 09/01/20
Awards
• SME for data analytics/reporting; led internal training on data analysis and stakeholder reporting (3/2024)
• Exceptional organizational skills in OASIS application release (12/2022)
• Successful report development session with CDO's office (4/2022)
• Assisted in creating EUC validation process (3/2021)
• Supported Keychain enrollment and quarterly attestation reviews (11/2020)
• Reliable "go-to person" with excellent communication skills (IAM Team) (11/2020)
• Contributed to EUC Management Tool redesign through business testing (9/2020)
Timeline
Senior Business Analyst
Easy Dynamics
04.2024 - 11.2024
Senior Business Process Specialist
Freddie Mac
09.2018 - 04.2024
Senior IAM Specialist
Protiviti Inc.
06.2015 - 09.2018
Senior IT Specialist
Federal Deposit Insurance Corporation (FDIC)
07.2011 - 05.2015
Bachelor's - Fine Arts
University of Maryland College Park
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