Ashley Alvarado
Hyattsville
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Arthritis And Pain Associates Of Pg County
Greenbelt
05.2022 - Current
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Ordered office supplies as needed to maintain inventory levels.
- Processed referrals for specialist care when requested by physicians or patients.
- Called patients to confirm scheduled appointments and obtain additional details.
- Took messages from patients and promptly relayed to appropriate staff.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Organized patient charts before each day's clinic sessions began.
- Documented notes during patient visits.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Incorporated outside records into charts and EHR.
Education
High School Diploma -
Northwestern High School
Hyattsville, MD05-2020
Skills
- Patient scheduling
- Vital signs assessment
- Customer service
- HIPAA compliance
- Patient communication
- Appointment confirmation
- Chart organization
- Message relay
- Patient care support
- Phone reception
- BLS certified
- Sterilizing procedures
- Medical terminology
- Problem solving
- Teamwork
- Communication skills
- Multitasking and organization
- Punctual and reliable
Certification
- Medical assistant
- CPR / BLS
- Phlebotomist
Languages
English
Professional
Spanish
Professional
Timeline
Medical Receptionist
Arthritis And Pain Associates Of Pg County
05.2022 - Current
High School Diploma -
Northwestern High School