Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ashley Gomez

Hyattsville

Summary

Reliable offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customers positive experiences to drive loyalty and repeat business. Trained in many areas and flexible with changing business needs.

Overview

3
3
years of professional experience

Work History

Cashier

Panera Bread
01.2023 - 08.2024
  • Ring up orders quickly and accurately.
  • Know the menu.
  • Help customers with questions or requests.
  • Deliver excellent customer service in every circumstance.
  • Convey energy, warmth, and a passion for good eating.
  • Step in and support my manager and team.
  • Greeted customers entering the store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged, and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Facilities Assistant

WilmerHale
09.2022 - 08.2023
  • Perform light maintenance and repairs, including hanging pictures, bulletin boards, replacing light bulbs, repairing and assembling furniture (i.e., ergonomic sit/stand desks), and repairs of broken drawers and cabinets.
  • Work with outside vendors to coordinate maintenance and repair of equipment and furniture.
  • Assist with office relocations and office setups for new and lateral hires.
  • Sets up conference rooms, dining room, atrium, multipurpose room for meetings and special functions.
  • Perform emergency cleaning as necessary.
  • Organize and maintain equipment and furniture in facilities, office, and storage areas.
  • Check and maintain visitor offices.
  • Perform daily inspection and maintenance of office space and furnishings.
  • Assist with large box and file moves.
  • Contributes to the firm's Service Excellence initiative to consistently improve its image internally and externally. Displays professionalism, quality service and a 'can do' attitude to internal members/departments of the firm as well as external clients and vendors via electronic and print correspondence, over the telephone and in-person.

Staff Member

St. Augustine Catholic School
09.2021 - 06.2022
  • I worked in an office where I organized paperwork, filed, and distributed it.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Greeted staff, parents, and students assisted with various questions to foster exceptional customer service.

Education

Bachelor of Science - Nursing

Towson University
Baltimore, MD
05-2028

High School Diploma -

Don Bosco Cristo Rey
Takoma Park, MD
05-2024

Skills

  • Cashiering
  • Customer Service
  • Stocking
  • Organizational Skills
  • Cleaning
  • Microsoft Office
  • Patience and empathy
  • Reliability and punctuality
  • Customer assistance

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Cashier

Panera Bread
01.2023 - 08.2024

Facilities Assistant

WilmerHale
09.2022 - 08.2023

Staff Member

St. Augustine Catholic School
09.2021 - 06.2022

Bachelor of Science - Nursing

Towson University

High School Diploma -

Don Bosco Cristo Rey

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Ashley Gomez