Ashley Marsico
Huntingtown
Summary
Dynamic business owner with a decade of experience at Pet Paradise Salon & Spa, excelling in business development, financial management and team leadership. Proven track record in driving revenue growth and enhancing customer retention through innovative marketing strategies. Skilled in budgeting and fostering strong relationships, ensuring operational excellence and employee development.
Overview
13
13
years of professional experience
Work History
Owner/Manager
Pet Paradise Salon & Spa, LLC
Sunderland
01.2015 - 01.2025
- Founded and operated a brick-and-mortar pet grooming salon, managing financial operations, budgeting, and revenue growth for 10 years.
- Conducted regular staff meetings to communicate business goals and foster team collaboration.
- Trained new employees on grooming techniques, customer service, and salon procedures.
- Implemented cost-saving measures that reduced operational expenses without compromising quality.
- Managed employee scheduling and performance, while reviewing and reporting payroll records to ensure accuracy and compliance.
- Developed and executed marketing strategies that increased customer acquisition and retention.
- Implemented operational systems to improve efficiency and reduce costs.
- Sold business in August 2025; currently assisting new ownership with transition and management.
- Promoted innovative thinking among team members so as to come up with creative solutions for problems.
Pet Groomer
PetSmart
Dunkirk
01.2012 - 01.2014
- Provided customer service and supported daily operations.
- Gained early experience in retail management and consumer engagement.
- Performed grooming services including bathing, brushing, clipping, and styling of various dog and cat breeds.
- Maintained a clean and organized grooming area to ensure a safe and hygienic environment for pets.
- Developed strong relationships with clients to understand their pets' grooming needs and preferences.
- Managed appointment scheduling and customer inquiries to optimize workflow and service delivery.
- Educated pet owners on grooming techniques and the importance of regular grooming for pet health.
Education
Master of Business Administration -
University of Maryland Global Campus
Adelphi, MD09.2026
Bachelor of Science - Business Administration, Political Science
University of Maryland Global Campus
Adelphi, MD05.2025
Coursework - Business Administration
Towson University
Towson, MD12.2012
High School Diploma -
Huntingtown High School
Huntingtown, MD06.2011
Skills
- Financial analysis and reporting
- Business management
- Relationship building
- Competitive analysis
- Verbal and written communication
- Business operations and strategy
- Budgeting and revenue management
- Market research and consumer insights
- Data-driven decision making
- Team leadership and training
- Marketing and customer retention
- Microsoft Excel, PowerPoint, and Word
- Hiring and staffing
- Crisis management
- Employee development
- Value proposition development
- Multitasking skills
- Attention to detail
- Organization and time management
Websites
Accomplishments
- Successfully managed a business generating consistent revenue for 10 years.
- Balanced academic pursuits with entrepreneurial leadership, demonstrating resilience and adaptability.
- Currently pursuing MBA to strengthen analytical, financial, and strategic expertise.
Security Clearance
Eligible
Professional Development
- Graduate coursework in Financial Management, Strategic Decision-Making, and Organizational Leadership.
- Continuous learning mindset with a focus on applying academic theory to practical business challenges.
References
References available upon request.
Timeline
Owner/Manager
Pet Paradise Salon & Spa, LLC
01.2015 - 01.2025
Pet Groomer
PetSmart
01.2012 - 01.2014
Master of Business Administration -
University of Maryland Global Campus
Bachelor of Science - Business Administration, Political Science
University of Maryland Global Campus
Coursework - Business Administration
Towson University
High School Diploma -
Huntingtown High School